Scott Abbott

My wife and I had been looking for a new vehicle. We stopped by the Royal Buick GMC dealership. We were greeted by Scott Abbott. Before Scott showed us any vehicles, we sat down with him and discusse We stopped by the Royal Buick GMC dealership. We were greeted by Scott Abbott. Before Scott showed us any vehicles, we sat down with him and discussed our needs, wants, and price range that we would be comfortable affording. Scott then reviewed his inventory and found two options that might fit our needs, wants, and price. After looking at both options, Scott took us for a test ride in the car that we thought was best for us. Although, we did not buy the vehicle, Scott did not pressure us at all. More

Helpful 0

Report | Print

Great place to buy a car bought my past two cadillacs from them be careful though they say they are not commissioned sales but they do get paid per how many cars they sell. As always stay vigilant when g from them be careful though they say they are not commissioned sales but they do get paid per how many cars they sell. As always stay vigilant when going to dealerships get everything in writing and make sure you get what is promised. All that being said i do have no issues with this dealership would recommend More

Helpful 0

Report | Print

I really like the warranty for life. Everybody was very professional. I would recommend buying from the dealership Everybody was very professional. I would recommend buying from the dealership More

Helpful 0

Report | Print

At 3 weeks I am still waiting to hear about the rubber sealer around the drivers side of the car. I recognize there is a strike. But this happened AT THE DEALERS, it was not there when I first saw the c sealer around the drivers side of the car. I recognize there is a strike. But this happened AT THE DEALERS, it was not there when I first saw the car. And it is getting worse. Can I have a time line when to expect this? I had a miserable experience a number of years ago when I bought a new Enclave. Please communicate the plan to me, so I can have some confidence that I am dealing with a dealership that actually follows through on commitments that were made at time of sale. More

Helpful 0

Report | Print

Wonderful service from Brian, worked with me on financing and got me a great car that works with my budget c: and got me a great car that works with my budget c: More

Helpful 0

Report | Print

Scott Abbott is one of the most knowledgeable, easy going, and professional salesman I’ve ever dealt with. I got exactly what I was looking for. Thank you so much. going, and professional salesman I’ve ever dealt with. I got exactly what I was looking for. Thank you so much. More

Helpful 1

Report | Print

Ethan was immediately impressive, obviously knowledgeable and a straight forward honest person. I honestly enjoyed the interaction and he made the whole experience quite pleasant. He processed the transactio and a straight forward honest person. I honestly enjoyed the interaction and he made the whole experience quite pleasant. He processed the transaction quickly and efficiently and kept me apprised of everything as it was happening. I have purchased two vehicles now from Royal and fell very good about making it my dealership for all future purchases. More

Helpful 0

Report | Print

Great service like always at the dealership. Daniel was very friendly and made me feel right at home. He helped me find the right vehicle for me and explained to me the steps throughout the pro Daniel was very friendly and made me feel right at home. He helped me find the right vehicle for me and explained to me the steps throughout the process. Thank you for all the help in getting my new Encore. More

Helpful 0

Report | Print

Scott treated us great. He didn't ever seem to be in a hurry until the very end of the process. He was never pushy and we never felt pressured. He was very professional an He didn't ever seem to be in a hurry until the very end of the process. He was never pushy and we never felt pressured. He was very professional and I would buy from him again. More

Helpful 0

Report | Print

We could not be more pleased with our experience with Scott! He understood us and treated us like family! The process with him was smooth and he answered our questions with class and knowledge. We apprec Scott! He understood us and treated us like family! The process with him was smooth and he answered our questions with class and knowledge. We appreciate his attention to detail and great customer service! We will see him again for our next purchase! Thank you Scott! 😊 More

Helpful 0

Report | Print