Samuel Kim
Samuel Kim at Mercedes-Benz of Portland
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Samuel Kim | Page 2

Sales Consultant

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.3
94 Reviews
4.3

94 Reviews

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94 Reviews of Samuel Kim

August 31, 2023

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Employee Rating

They were so very professional I loved the service there. It was fast and convenient More

by AVALONPEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

Aug 31, 2023

Mercedes-Benz of Portland responded

We loved getting the opportunity to work with you as well! Thank you for taking the time to share these kind words for our team member, Samuel. We will be sure to share your feedback, and hope to get the opportunity to serve you again down the road.

August 27, 2023

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Friendly and and informative staff. I enjoyed my experience with them. Give me the process very easy and fast. More

by SHAHIN.FOROUTAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Mercedes-Benz of Portland responded

We enjoyed our experience with you as well, Shahin, and are pleased to see you found the level of service our team provided to be welcoming, informative and efficient. If there is anything Mercedes-Benz of Portland can do to help in the future please don't hesitate to reach back out.

August 25, 2023

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Sold a damaged car. Wouldn’t do anything about it. I was assured it was in really good condition I’d never buy a car from them again More

by electrictande
Sales Price Transparency
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Finance Experience
Recommend Dealer
No
Aug 26, 2023

electrictande responded

As I stated 30 mins after receiving car. 2 rims were badly scratched and the roof was dented in were someone or something hit the roof. I have plenty of pics. I was told and saved all correspondence from Mercedes of Portland and driveway. After the week of going back and fourth I was told the car was sold as is. Total xxxx

August 02, 2023

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Great experience working with them I will be returning as a customer. Samuel was fantastic. More

by peterlettmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Mercedes-Benz of Portland responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience at Mercedes-Benz of Portland and that Samuel provided fantastic service. We look forward to welcoming you back in the future!

July 23, 2023

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Great customer service and answered all of our questions. I t was great to experience Quality personnel. More

by TERRISITALB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

Jul 24, 2023

Mercedes-Benz of Portland responded

We're thrilled to know that you had a fantastic experience with us! Providing great customer service and answering all your questions is our top priority. Thank you for choosing Mercedes-Benz of Portland, and we look forward to serving you again in the future!

June 24, 2023

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They only filled up the gas tank half way when I picked it up, the tires were not shined, 3 of the 4 windows were cleaned, I was not set up on the Mercedes and me app, I found out through YouTube. I left t More

by JACOBCHINERY
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

Jun 27, 2023

Mercedes-Benz of Portland responded

Hello Jacob, While it’s great to hear you are loving your new car, it’s regrettable to learn of your concerns with its condition when you took ownership. I would like to discuss this matter with you further and can be reached through the number below at your convenience. I hope to hear from you soon. 503-525-6241 Duncan Ostrander Sales Manager

Jun 28, 2023

JACOBCHINERY responded

The sales rep reached out and offered to fill up my gas tank, and wash my car! That’s more than enough! I appreciate it the service!

May 30, 2023

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Hello Cecilia, thanks for following up with me regarding the latest MB annual service done on my vehicle. I would like to mention couple comments: Comparing the service received from MB Portland to my prev More

by 5032288351MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Mekonnen Wossene , Cecilia, R Hallmark

May 31, 2023

Mercedes-Benz of Portland responded

Hello, While we are sorry to know the recent service you received did not meet your expectations, we greatly appreciate the constructive feedback you have shared. I can assure you this will be discussed within our team as it is always our goal to provide exceptional service. In the meantime, we will be looing forward to the opportunity to improve upon your recent visit. 503-228-8351 Eric Trueblood Service Manager

May 27, 2023

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He was very kind and friendly explain everything I am happy to buy this car with Samuel Kim recomended More

by SONGNARAHO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Joseph

May 30, 2023

Mercedes-Benz of Portland responded

Congratulations and thank you for buying your new vehicle with our team at Mercedes-Benz of Portland. We couldn't be happier to know it was a recommendable experience. Enjoy! And please don't hesitate to reach out for any future needs.

May 20, 2023

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Excellent communication and transparency. They were all very professional, nice and helpful. Would definitely recommend Mercedes Benz of Portland and the team I worked with. More

by ILiketoLeaseCars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2023

Mercedes-Benz of Portland responded

Remaining communicative and transparent is our pleasure. Thank you for taking the time to share your experience with our team here at Mercedes-Benz of Portland, we hope to work with you again down the road.

May 05, 2023

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Employee Rating

Buying a car from out of state dealer is a daunting task but team at Mercedes Benz of Portland makes it easier. Throughout the purchase process, I felt that whole team is dedicated to ensure all my question More

by shemdani
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Ryan Ellett, Duncan Ostrander

May 20, 2023

Mercedes-Benz of Portland responded

Shemdani, our team truly appreciate you placing your trust in us to assist with your out of state purchase! Ryan, Sam, Duncan and Mylee, are happy to have provided you with high-quality care, and we hope that you will continue to keep Mercedes-Benz of Portland in mind for any future automotive needs.

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