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Michael Graham
Michael Graham at Mercedes-Benz of Portland
Refer Me

Michael Graham

Pre-Owned Manager

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.5
27 Reviews
4.5

27 Reviews

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27 Reviews of Michael Graham

April 28, 2024

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Employee Rating

They have been very professional, accommodating and efficient with the process. I will continue to be a customer. More

by DSEX101
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, John Frentsos

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Apr 29, 2024

Mercedes-Benz of Portland responded

Thank you for the kind review. We're happy to know that you've had a positive experience with us at Mercedes-Benz of Portland. We strive for professionalism and efficiency. Your continued support means the world to us, and we look forward to seeing you again in the future!

April 26, 2024

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Employee Rating

Don't even know who those people are! !! I dealt with another individual. So don't know what to say. More

by EVIN5
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar, Nickolas Kalantari, Nate Johnson-Grumm, John Frentsos, Samuel Kim, Alvin Joswick, Joseph Edgerly, Andrew Fox, Jennifer Joseph

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Apr 26, 2024

Mercedes-Benz of Portland responded

Hi Evin, we appreciate you taking the time to share this feedback. If we can be of any assistance in the future, please don't hesitate to reach out. Have a great day!

March 17, 2024

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Fantastic all the way around! Ok . . . 'a little more. Just 10 more words. . .' More

by clubeddy
Recommend Dealer
Yes

Other Employees Tagged: Michael Graham

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Mar 18, 2024

Mercedes-Benz of Portland responded

We're thrilled to hear that you had a fantastic experience with us at Mercedes-Benz of Portland! Thank you for choosing us, and we look forward to serving you again in the future!

March 15, 2024

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The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family More

by EMILIAMASSIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Levias, Dale Acelar, Mylee Burns, Jose Araujo Suarez, Joseph Davis, Nate Johnson-Grumm, John Frentsos, Alvin Joswick, Andy Acevedo

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Mar 15, 2024

Mercedes-Benz of Portland responded

Emilia, we're so happy to know you had an awesome experience at Mercedes-Benz of Portland. We appreciate your loyalty and look forward to seeing you again!

January 14, 2024

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A little hiccup caused by a snowstorm. Everything has been solved however I had to wait for a little while More

by freddd
Recommend Dealer
Yes

Other Employees Tagged: Michael Graham

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Jan 16, 2024

Mercedes-Benz of Portland responded

We appreciate your understanding regarding the weather-related delay at Mercedes-Benz of Portland. We're glad to know everything was resolved and we thank you for your patience!

December 31, 2023

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Darian was an excellent salesperson. He answered all of our questions before and after the sale. Darian went above and beyond by calling Kuni BMW to answer our difficult questions about More

by Paulkdunhamii
Recommend Dealer
Yes

Other Employees Tagged: Michael Graham

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Jan 02, 2024

Mercedes-Benz of Portland responded

Paul, we're delighted to know Darian was able to assist you effectively and answer all your questions at Mercedes-Benz of Portland. We'll definitely pass on your appreciation! Enjoy the new BMW X5!

December 18, 2023

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Employee Rating

great, but almost 2 weeks later and I still don't have a spare key fob which was unavailable to me when I bought my car, but promised to me 2 wks ago More

by JBDOWNTOWN
Recommend Dealer
Yes

Other Employees Tagged: Michael Graham

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Dec 18, 2023

Mercedes-Benz of Portland responded

Hello, while I'm pleased to know you enjoyed your buying experience, I'm sorry to see that our team has not followed up on your request for a spare key fob. When possible, please consider contacting me directly. Duncan Ostrander - Sales Manager - 503-525-6241

October 17, 2023

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My husband and I walked in, not necessarily thinking we would be walking out with a brand new vehicle. This decision was truly a result of the amazing service we received. We highly recommend Mercedes-Ben More

by FIEWEGER.JOLYN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Frentsos, Jennifer Joseph

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Oct 18, 2023

Mercedes-Benz of Portland responded

Jolyn, it's fantastic to know that you and your husband had such a positive experience at Mercedes-Benz of Portland. We're glad we could assist in finding the perfect vehicle for you both! Looking forward to serving you again in the future.

August 25, 2023

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Employee Rating

Sold a damaged car. Wouldn’t do anything about it. I was assured it was in really good condition I’d never buy a car from them again More

by electrictande
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Levias, Dale Acelar, Nate Johnson-Grumm, John Frentsos, Samuel Kim, Alvin Joswick, Joseph Edgerly, Andrew Fox , Ryan Ellett

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Aug 26, 2023

electrictande responded

As I stated 30 mins after receiving car. 2 rims were badly scratched and the roof was dented in were someone or something hit the roof. I have plenty of pics. I was told and saved all correspondence from Mercedes of Portland and driveway. After the week of going back and fourth I was told the car was sold as is. Total xxxx

August 02, 2023

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Employee Rating

Customer service, top to bottom, top notch, I wanted for absolutely nothing. Alvin was very thorough. More

by THERRERA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alvin Joswick, Jennifer Joseph

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Aug 03, 2023

Mercedes-Benz of Portland responded

We are delighted to hear that you had a top-notch customer service experience with Alvin and the team here at Mercedes-Benz of Portland! Providing excellent service and ensuring our customers' satisfaction is our top priority. Thank you for your kind words, and we hope to serve you again soon.

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