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Andrew Fox
Andrew Fox at Mercedes-Benz of Portland
Refer Me

Andrew Fox

Sales Consultant

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.0
26 Reviews
4.0

26 Reviews

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26 Reviews of Andrew Fox

May 03, 2024

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Great experience, very friendly and professional from start to finish. Would highly recommend doing business with them. More

by SUBIEPETE
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Recommend Dealer
Yes

Other Employees Tagged: Nickolas Kalantari, Jennifer Joseph

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May 03, 2024

Mercedes-Benz of Portland responded

Hello, we're glad to know you had a great experience with us at Mercedes-Benz of Portland! We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

April 26, 2024

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Don't even know who those people are! !! I dealt with another individual. So don't know what to say. More

by EVIN5
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar, Nickolas Kalantari, Nate Johnson-Grumm, John Frentsos, Samuel Kim, Michael Graham, Alvin Joswick, Joseph Edgerly, Jennifer Joseph

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Apr 26, 2024

Mercedes-Benz of Portland responded

Hi Evin, we appreciate you taking the time to share this feedback. If we can be of any assistance in the future, please don't hesitate to reach out. Have a great day!

February 16, 2024

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Awesome experience Both Darien and Andrew were great. They made the process easy as possible. Communicated great and was always available to answer my questions or find the answers to my questions. I rec More

by ARANDELSON
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fox

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Feb 19, 2024

Mercedes-Benz of Portland responded

Hello! we're so glad to know Darien and Andrew made your experience at Mercedes-Benz of Portland a great one! Thanks you for recommending us. We appreciate the support!

February 04, 2024

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They sold me a 2021 Subaru STI that was 'accident free'. And it wasn't Want to unwind deal More

by BRANDON.GRIMES2POINT0
Recommend Dealer
No

Other Employees Tagged: Andrew Fox

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Feb 09, 2024

Mercedes-Benz of Portland responded

Brandon, I regret to see the concern you have shared here and would appreciate the opportunity to speak with you directly. When you are available, please consider reaching out to me directly using the contact below. I hope to speak with you soon. Duncan Ostrander - Sales Manager - 503-525-6241

Feb 09, 2024

BRANDON.GRIMES2POINT0 responded

You have my phone number on file and I’ll be willing to talk to you anytime. The fact is both your sales manager and the sales person heard me and confirmed that I said I do not want a car that’s been in an accident reported or not. The original Technicians report was not given to me at the time of sale and upon getting the original had several issues with it I’m gonna push this all the way to the top it cost me five times as much as the car to prosecute you guys because you guys are crooked, and Mercedes dealership should have more prestige and repetition than try to cheat people

Feb 09, 2024

BRANDON.GRIMES2POINT0 responded

Another thing is the phone number you provided doesn’t even work

January 13, 2024

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Very nice. Great customer care! Dale was amazing! He made the transaction quick and painless! More

by TAMMYDANCES
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fox

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Jan 15, 2024

Mercedes-Benz of Portland responded

Tammy, We appreciate you taking the time to leave these amazing praises of our team. We hope to provide you with more awesome experiences here at Mercedes-Benz of Portland.

October 14, 2023

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Bad customer service left message several time never get a callback talk to person they say somebody called you back still waiting for all More

by Singh
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Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Mylee Burns, Nickolas Kalantari, Samuel Kim

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Oct 16, 2023

Mercedes-Benz of Portland responded

Singh, I'm sorry to learn about your experience. It's not the level of service we aim to provide and it sounds like we've fallen short in this instance. Your feedback is important and I'd appreciate the opportunity to discuss this further with you directly if you're willing. Thank you, Duncan Ostrander - Sales Manager - 503-525-6241

October 10, 2023

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Very happy with pre and post sales support from lithia - both Mercedes and mini of Portland More

by Harsha_vardhan
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rosalynn Hallmark, Nate Johnson-Grumm

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Oct 11, 2023

Mercedes-Benz of Portland responded

Hello Harsha, thank you for taking the time to speak from your experience with both Mercedes-Benz of Portland and our sister location, MINI of Portland. Both teams would be happy to get the opportunity to work with you again!

September 02, 2023

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We have bought several Mercedes from local Mercedes dealerships, but this was our first time purchasing a vehicle from Portland Mercedes. It was by far our best experience so far. Everyone was kind, re More

by Kcarlson
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Nickolas Kalantari

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Sep 05, 2023

Mercedes-Benz of Portland responded

Hi Carlson! We're thrilled that your first experience with Mercedes-Benz of Portland was your best one yet! Thank you for your kind words, and we look forward to assisting you again in the future. If you have any questions or need anything else, please reach out anytime!

August 25, 2023

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Sold a damaged car. Wouldn’t do anything about it. I was assured it was in really good condition I’d never buy a car from them again More

by electrictande
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Levias, Dale Acelar, Nate Johnson-Grumm, John Frentsos, Samuel Kim, Michael Graham, Alvin Joswick, Joseph Edgerly , Ryan Ellett

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Aug 26, 2023

electrictande responded

As I stated 30 mins after receiving car. 2 rims were badly scratched and the roof was dented in were someone or something hit the roof. I have plenty of pics. I was told and saved all correspondence from Mercedes of Portland and driveway. After the week of going back and fourth I was told the car was sold as is. Total xxxx

July 03, 2023

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Andrew helped me got a vehicle for my company on time. We did test drive also. And he did text and followed up More

by HTYROGER
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Nickolas Kalantari, Richard Fox, Jennifer Joseph

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Jul 05, 2023

Mercedes-Benz of Portland responded

Hello, thank you for taking the time to share this kind feedback about your visit here at Mercedes-Benz of Portland. We are happy to hear our team member, Andrew, provided you with an exceptional experience. For any future needs, please continue to keep our team in mind.

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