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Sal Graziano
Refer Me
534 Reviews
Hello, I am here to help and take care of your service needs. I am in the business for 40 years , 12 with BMW. I grew up in Brooklyn N.Y and moved to N.J. for several years, finally took the plunge and moved here to Florida in 2018 and Loving it🌞 , My wife and I just built a new home in Odessa and are living the dream 🙂... I enjoy anything Baseball, Family and our newly born granddaughter 😊 ... Look forward to working with you .
Read moreDealership Experience
5 yrs, 4 mos
Industry Experience
41 yrs
Languages Spoken
English
534 Reviews
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534 Reviews of Sal Graziano
April 27, 2020
Excellent Service Ferman BMW A quick note to thank Sal Graziano and team for taking care of me and my vehicle! Additionally the pick up and delivery service was second to none es A quick note to thank Sal Graziano and team for taking care of me and my vehicle! Additionally the pick up and delivery service was second to none especially in the Covid world we live in currently. More
by cordarorichard
Verified CustomerOther Employees Tagged: Ryan George , Leo who drove the loaner to my house and picked up my vehicle, and David who returned my vehicle.
Helpful 
April 27, 2020
Great Service Experience Great service, every time. On my last service visit I was assisted by Sal Graziano. Sal gave me complete personal attention and was understanding of m Great service, every time. On my last service visit I was assisted by Sal Graziano. Sal gave me complete personal attention and was understanding of my perspective. He went above and beyond to make sure that Ferman BMW would do everything they could to meet my service needs. Great guy and great place. Thanks for all! More
by Terence89
April 26, 2020
Excellent Every time I come into service the Service advisors and guys that great you are extremely courteous, friendly and professional. It is always an enjoy Every time I come into service the Service advisors and guys that great you are extremely courteous, friendly and professional. It is always an enjoyable experience. More
by MKELLER4
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox , Jimmy Whaley, Marc Youngsma
April 21, 2020
Sal and drivers were very courteous and professional Excellent job! Thank you! Everyone was very professional and friendly. My vehicle was provided service due to a recall but it all made very conveni Excellent job! Thank you! Everyone was very professional and friendly. My vehicle was provided service due to a recall but it all made very convenient. More
by BCREWS3
March 25, 2020
Service associate was pleasant and took care of me right away, no waiting. Waiting area is comfortable with lattes, snack and good WiFi. A good experience all around. away, no waiting. Waiting area is comfortable with lattes, snack and good WiFi. A good experience all around. More
by cstives
March 19, 2020
As usual the service provided by BMW Ferman was exceptional from the time of appointment through the service and communication. This was a major reason for our decision to purchase our vehicle from exceptional from the time of appointment through the service and communication. This was a major reason for our decision to purchase our vehicle from this group More
by dougwhyte
March 08, 2020
Salvator’s work is exemplar, the golden standard of customer service. BMW should consider treating repeat buyers with the same regard as they do the purchaser of a new high end model. Sal’s work alone customer service. BMW should consider treating repeat buyers with the same regard as they do the purchaser of a new high end model. Sal’s work alone is a saving grace to this discrepancy. I applaud you Sal and your obvious dedication to your customers! More
by 4reazinsY
March 08, 2020
I was very pleased with my service which was coordinated by Sal Had a great meeter when I arrived named James Work was completed in a timely manner by Sal Had a great meeter when I arrived named James Work was completed in a timely manner More
by kingkojak
Other Employees Tagged: James - he is a greeter
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