Russell Morgan
Russell Morgan at Toyota of Rockwall
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Russell Morgan | Page 2

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.6
146 Reviews

No pressure or age old sales person speak. I strive to make sure every customer is at ease and comfortable. The car buying process needent be stressful. It should be a pleasure. Let me guide the process by gathering pertinent information that helps select the right vehicle for your requirements and budget. God bless

Dealership Experience

7 yrs

Languages Spoken

English English

4.6

146 Reviews

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146 Reviews of Russell Morgan

September 06, 2023

Dealership Rating
Employee Rating

Very friendly people and nice place to buy a car. This was our 3rd time buying from them. More

by mrspah1973
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Recommend Dealer
Yes
Sep 06, 2023

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 19, 2023

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I was extremely satisfied with the sales representative (Jacob) professional explanation and his support to make things very clear. More

by fiseha.mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2023

Toyota of Rockwall responded

Thank you for taking the time to leave us a five-star rating. Thank you for choosing Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 17, 2023

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Russ and James are the dream team! We have 4 children, and we have bought all of our cars from them. Love the caring, professionals that they are. More

by drjeffwest
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Recommend Dealer
Yes

Other Employees Tagged: James Brown , James Adams needs to receive 5 stars! He is friendly, professional, attentive, and caring. Excellent service, thank you James!

Aug 20, 2023

Toyota of Rockwall responded

Thank you so much for choosing us over the years. We truly appreciate your business. Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic five-star review.

August 17, 2023

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Very good experience working with the sales person and the finance department. Will recommend dealership. More

by idaho167
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, James Brown

Aug 20, 2023

Toyota of Rockwall responded

Thank you so much for your review. We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Toyota of Rockwall!

August 09, 2023

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Very helpful staff. I felt appreciated & comfortable buying my first Toyota. I’m looking forward to working with this team. More

by Rootph65
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Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

Aug 10, 2023

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback!

June 23, 2023

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Employee Rating

My service advisor is great. I cannot even give a rate of 1 to Russell Morgan who I was trying get information on purchasing a NEW car. He kept pressuring me to get a used car an More

by jefrerking
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw

Jun 25, 2023

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional sales experience. We value reviews like this to help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 31, 2023

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I just purchased my 2nd vehicle from Toyota in the past year and love both of my new cars! I had a wonderful experience with Russell and James! They both were honest and took the time to go over the financ More

by zandimccarroll
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 01, 2023

Toyota of Rockwall responded

Zandim, Thank you so much for your kind words for Russell and James, and for taking the time to leave us this wonderful feedback!

May 31, 2023

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Employee Rating

I have done business with Toyota of Rockwall for many years. This was my fourth purchase of a vehicle from them. Other than the wait for the new vehicle to come in; everthing else was great. More

by Pmussery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James in Finance

Jun 01, 2023

Toyota of Rockwall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Toyota of Rockwall are glad to have you as a customer.

May 31, 2023

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Employee Rating

Great experience at Toyota of Rockwall. Russell Morgan kept me updated throughout the whole process. James made the finance process easy for us. This is our fourth purchase at Toyota o More

by Pmussery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James in Finance

Jun 01, 2023

Toyota of Rockwall responded

It's fantastic to hear that Russell provided you with great customer service while assisting you with your 4th new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

May 10, 2023

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Employee Rating

Thank you for working us into your morning with this emergency tire replacement. You are always keeping us on the road. More

by Scott and Tina
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin McGuire

May 10, 2023

Toyota of Rockwall responded

Thank you for your business and this review, Scott and Tina! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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