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Russell Cunha

Overview Reviews (373)

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Russell Cunha

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Russell Cunha | Page 2

General Manager

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

My name is Russell Cunha and I have been in the auto industry since 1994 and one thing I have seen time & time again is if you are honest, upfront and down to earth with someone it makes the car buying experience enjoyable. Purchasing a new or pre-owned vehicle should be a great experience.

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4.9

373 Reviews

Overview Reviews (373)

Dealership Experience

15 yrs, 6 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Graduate of National Auto Dealer Academy

4.9

373 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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373 Reviews of Russell Cunha

December 29, 2023

Dealership Rating

Employee Rating

I felt very comfortable the minute I walked into the dealership. Lauren Bush is the best . She is knowledgeable about Mazda and wants what’s best for the client!! I really enjoyed the car buying process dealership. Lauren Bush is the best . She is knowledgeable about Mazda and wants what’s best for the client!! I really enjoyed the car buying process thanks to Lauren!!!! More

by Gmarieallard

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Lauren Bush

Helpful 0

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Jan 04, 2024 -

Flood Mazda responded

Good Morning Thank you for taking the time to review our dealership! We couldn't be happier that Lauren provided you with a great car buying experience. We hope that you are enjoying your new Mazda. We look forward to seeing you again soon. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 18, 2023

Dealership Rating

Employee Rating

Flood Mazda is very easy and honest to deal with and there is no pressure. I am getting ready to trade in my old Mazda 3 and pick out a new model. there is no pressure. I am getting ready to trade in my old Mazda 3 and pick out a new model. More

by DVANDERPYL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Cody Harvey, Bruce Hanson, Steve Furtardo

Helpful 0

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Dec 29, 2023 -

Flood Mazda responded

Good Morning Thank you for the 5-Stars and taking the time to leave us a positive review. Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. We look forward with helping you find the right car for you. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 15, 2023

Dealership Rating

Employee Rating

No pressure service;good dudes who are knowledgeable about the business would recommend to friends about the business would recommend to friends More

by Szczebakg

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Lucas Segura

Helpful 0

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Dec 18, 2023 -

Flood Mazda responded

Good Morning Thank you for the 5-Star review! We appreciate your business and value our customers. Glad that you had a great experience with our service department. We are always here to help. See you on your next visit. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 19, 2023

Dealership Rating

Employee Rating

Lauren and Cody truly take care of their customers. They are honest and trustworthy! The service center is also swift and thorough. They are honest and trustworthy! The service center is also swift and thorough. More

by DDIROCCO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Jason Palmari, Lauren Bush

Helpful 0

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Nov 20, 2023 -

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership. We stand by our service in excellence here at Flood Mazda. We want every experience to be "five stars"! Good luck with your new car and Happy Holidays. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

November 19, 2023

Dealership Rating

Employee Rating

I’m very satisfied and very grateful for the service and I will highly recommend to all my friends. I will highly recommend to all my friends. More

by ROBERTONOTARANTONIO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Jason Palmari, Justis Noka

Helpful 0

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Nov 20, 2023 -

Flood Mazda responded

Dear Robert, Thank you for taking the time to leave a review! I'm so glad to hear that you had a great car buying experience at our dealership. We look forward to seeing you again. Happy Thanksgiving! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

November 11, 2023

Dealership Rating

Employee Rating

Great dealership! They meet and often exceed expectations. I highly recommend Flood Mazda. Sales and Service. They meet and often exceed expectations. I highly recommend Flood Mazda. Sales and Service. More

by JOHNASTRINGER1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Cody Harvey, Bruce Hanson, Steve Furtardo, Anthony DeAngelis, William Albro , Frank Polanco

Helpful 0

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Nov 14, 2023 -

Flood Mazda responded

Dear John, Thank you so much for the positive review with Flood Mazda and Anthony. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. We want every experience to be "five stars"! We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 03, 2023

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Employee Rating

The whole team was very amicable, professional, efficient, and attentive. Not pushy. My whole experience was pleasant. efficient, and attentive. Not pushy. My whole experience was pleasant. More

by GMISTOVICH@YAH

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Joaquin Pangelian, Justis Noka, Chuck Cook

Helpful 0

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Nov 07, 2023 -

Flood Mazda responded

Good morning, We couldn't be happier that Justis provided you with a great car buying experience. Our goal is 100% customer satisfaction, and it sounds like you achieved that. Don't hesitate to come visit, especially if you have questions. We are always here to help! Look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 02, 2023

Dealership Rating

Employee Rating

They were all knowledgeable and clear about all aspects of the purchase and delivery. Polite and followed up with calls to make sure that everything was ok of the purchase and delivery. Polite and followed up with calls to make sure that everything was ok More

by BLOCKISLANDJEWEL

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Justis Noka, Lauren Bush

Helpful 0

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Nov 03, 2023 -

Flood Mazda responded

Good morning, Thank you for taking the time to review our dealership and giving us a 5-Star review. Here at Flood Mazda, we stand by our service in excellence. I am so glad you had a great car buying experience. Our goal is 100% customer satisfaction. Please don't hastate to reach out with any questions you may have. Best of luck with your new car. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 26, 2023

Dealership Rating

Employee Rating

I have already done two or three surveys…. you are definitely cutting into my cocktail time… I have had a fantastic experience at Flood… now… can I go relax..?… next survey, you’re buying me a you are definitely cutting into my cocktail time… I have had a fantastic experience at Flood… now… can I go relax..?… next survey, you’re buying me a martini..!!! More

by LUNRC

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Lauren Bush , Kathy, receptionist… excellent

Helpful 0

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Oct 30, 2023 -

Flood Mazda responded

Dear MaryJane, Thank you for being a valued customer here at Flood Mazda. We always appreciate your 5-Star reviews! Until next time, go enjoy your cocktails. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 19, 2023

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Employee Rating

My experience was efficient, thorough, and made my first car buying experience a breeze. I will certainly be back when it’s time for a new car. car buying experience a breeze. I will certainly be back when it’s time for a new car. More

by rtlheureux

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Sam Cary

Helpful 0

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Oct 24, 2023 -

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership. We are happy to hear that you had a great car buying experience with Sam. Our goal is 100% customer satisfaction. We look forward to seeing you again soon. Don't hesitate to call with any questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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