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![Roger Droukas at Heiser Toyota](http://cdn-user.dealerrater.com/images/dealer/6428/employees/579a142ba5d0.jpg)
Roger Droukas | Page 2
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
27 yrs, 6 mos
Industry Experience
27 yrs, 6 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
499 Reviews
Write a Review499 Reviews of Roger Droukas
April 12, 2024
They quoted me a price for a new key and the programming of the key but when I arrived the key and the programming were both 15% more than the quote. They told me it would take 45 minutes, which I thought of the key but when I arrived the key and the programming were both 15% more than the quote. They told me it would take 45 minutes, which I thought was crazy to get a new key but accepted it. However, I was there for an hour and 50 minutes. In my opinion, that is completely unacceptable. The person behind the desk was very friendly and nice, but this is the second time I felt ripped off financially by them. When I bought the car from Heiser Toyota, the finance guy gave me prices for oil changes and tire, rotations, and other services but when I went back and asked the service department, the prices were different. I feel like the finance guy sold me swamp land in Florida and left me with a horrible taste in my mouth for buying my first ever brand new car. I would not recommend Heiser Toyota to anyone. More
Other Employees Tagged: Jason Larner, Tom Lowther
April 07, 2024
Friendly staff and really efficient. All the staff that helped me were really great and answered all my questions. All the staff that helped me were really great and answered all my questions. More
Other Employees Tagged: Chad Covert, Colt Grandstaff
February 24, 2024
I purchased the car (Corolla Cross LE) with Roger Droukas. He was easy to work with and was trying to make our experience as pleasant as possible. The most confusing part of the vehicle delivery was Droukas. He was easy to work with and was trying to make our experience as pleasant as possible. The most confusing part of the vehicle delivery was setting up its infotainment and control system. Roger went the extra mile to address our concerns and he spent more than an hour with us walking through the setup, adjusting, and demonstrating how this system works. He was patient and resourceful. We will certainly recommend him to anyone looking to purchase a vehicle at Heiser Toyota. More
February 13, 2024
I worked with Rodger at Heiser Toyota to build my 2024 Camry TRD. Amazing service! Thanks to the whole team! Camry TRD. Amazing service! Thanks to the whole team! More
Other Employees Tagged: Colt Grandstaff
February 09, 2024
We are 10 year very satisfied repeat customers and always request to work with Roger Doukas! request to work with Roger Doukas! More
Other Employees Tagged: Vincent Lor, Chad Covert, Jakub Kania, Xavier Lee, Brian Crandall
February 03, 2024
Very knowledgeable about the vehicle I purchased, kind, understanding, listened to what I wanted. Extremely helpful understanding, listened to what I wanted. Extremely helpful More
Other Employees Tagged: Shardai Flores
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