Chad Covert
Chad Covert at Heiser Toyota
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Chad Covert

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
196 Reviews
4.7

196 Reviews

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196 Reviews of Chad Covert

May 07, 2024

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Employee Rating

Got everything I needed. .. there was a little problem with the computer program. Also, I know you are trying to sell the extended warranties, but I should not have to liste More

by eaglerivertom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jordan Christian

May 08, 2024

Heiser Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 01, 2024

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This is the second vehicle we have purchased from Heiser Toyota and the service we received was EXCEPTIONAL as always! Rodger has amazing product knowledge and professionalism as well as an uncanny ability More

by bbnikki16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 27, 2024

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Everyone at the dealership was EXCELLENT! !! James Hicks did a great job of helping me throughout the entire process! More

by marypatsiewert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Hi Mary: Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 20, 2024

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Both James Hicks III and Jakub Kania were pleasant, knowledgeable, attentive & helpful. Great guys to work with. Would definitely return to them in future if/when another vehicle need arises. More

by debij
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

Apr 22, 2024

Heiser Toyota responded

Deb, Thank you! James, Jakub, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 17, 2024

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Employee Rating

Chad was super great and helped me get a new seatbelt assembly put in my car before a big trip! Super nice guy!! Shout out to darrin as well for being such an incredible person as well. he is very focuse More

by Arianna N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania

Apr 17, 2024

Heiser Toyota responded

Thank you, Arianna, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2024

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My wife and I had such an incredible experience at Heiser Toyota. Compared to other dealers we can’t recommend the staff we worked with more. The staff was helpful not pushy and wouldn’t oversell us on unw More

by John William
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Colt Grandstaff

Apr 12, 2024

Heiser Toyota responded

Hi John: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 07, 2024

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Friendly staff and really efficient. All the staff that helped me were really great and answered all my questions. More

by ericagarcia2300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Colt Grandstaff

Apr 08, 2024

Heiser Toyota responded

Hi Erica: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 22, 2024

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Employee Rating

Everything went very smooth. Had to wait a bit for the finance office but it was a Saturday. Would purchase from here again. More

by marcenejacobs
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Mar 24, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2024

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Employee Rating

Darrin has done a wonderful job helping me select my 2024 Toyota RAV4 and making sure I stayed within my budget and tailored what was essential to my needs. The entire process went smoothly. I am proud to be More

by chazzy112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

Mar 20, 2024

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Darrin and congratulations on your new vehicle! We truly appreciate your feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 18, 2024

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Employee Rating

Darrin Henry provided me excellent service. He carefully listened to my needs and respected my budget. He provided the very best experience that I have had throughout my years with various dea More

by Nancy L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania

Mar 18, 2024

Heiser Toyota responded

We are so glad that Darrin had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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