Chad Covert
Chad Covert at Heiser Toyota
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Chad Covert | Page 2

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
197 Reviews
4.7

197 Reviews

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197 Reviews of Chad Covert

March 20, 2024

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Employee Rating

Darrin has done a wonderful job helping me select my 2024 Toyota RAV4 and making sure I stayed within my budget and tailored what was essential to my needs. The entire process went smoothly. I am proud to be More

by chazzy112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

Mar 20, 2024

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Darrin and congratulations on your new vehicle! We truly appreciate your feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 18, 2024

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Employee Rating

Darrin Henry provided me excellent service. He carefully listened to my needs and respected my budget. He provided the very best experience that I have had throughout my years with various dea More

by Nancy L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania

Mar 18, 2024

Heiser Toyota responded

We are so glad that Darrin had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 16, 2024

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Employee Rating

It took them 4 months to fulfill their promise, with me calling/emailing them multiple times. Doubt I will ever say anything good from that experience More

by nathan.grendahl
Recommend Dealer
No

Other Employees Tagged: Chad Covert

Feb 19, 2024

Heiser Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 11, 2024

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Employee Rating

Overall, it was a great experience with fast service thank you very much I am very happy with my purchase More

by Sanj88
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Feb 11, 2024

Heiser Toyota responded

Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 09, 2024

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Employee Rating

We are 10 year very satisfied repeat customers and always request to work with Roger Doukas! More

by toybz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2024

Heiser Toyota responded

We are so glad that Roger had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 08, 2024

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Employee Rating

It was a good experience, I was didn't feel rushed in making my decisions on a particular vehicle and I got to test drive the car without any issues and Jorge the sales person was easygoing and helpful. More

by joshhomesombath
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Feb 08, 2024

Heiser Toyota responded

Josh, Thank you for your very kind review. Jorge and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 04, 2024

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Employee Rating

They were willing to help anyway I needed. I always received timely responses with each question. More

by lheim789
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Feb 04, 2024

Heiser Toyota responded

Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 02, 2024

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Employee Rating

It took 2. 5 hours to purchase my car and we were paying cash. We made an appointment to come and purchase a car we had previously test drove. They also said t More

by jsvanthoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Feb 05, 2024

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 01, 2024

Dealership Rating
Employee Rating

Fantastic. Always a pleasure to do business with. I have purchased over a dozen vehicles from Heiser. More

by JON C
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Feb 02, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 27, 2024

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Employee Rating

Overall very good quality. Everyone was very helpful and kind. Clean facility, friendly people, although the hot chocolate machine was out More

by aaron.busiel
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Jan 28, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Aaron, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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