Robert Hepner
Robert Hepner at Carman Ford Lincoln
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Robert Hepner | Page 3

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

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5.0
253 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

11 yrs, 5 mos

5.0

253 Reviews

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253 Reviews of Robert Hepner

August 09, 2023

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These guys were great to deal with no hassle . The whole staff from management down were first class. You need a Ford Go to Carman! More

by duckin72
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Recommend Dealer
Yes
Aug 09, 2023

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new ride. Carman...Driven by the Best! Celebrating 50 years of serving our commuity.

August 06, 2023

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Scott was definitely great ! Im glad he was apart of this car buying purchase and i will definitely be back when the time comes ! I had all of my kids with me and he made them al More

by madisinkay
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

Aug 06, 2023

Carman Ford Lincoln responded

Thank you for the wonderful comments. We appreciate you taking the time to review Carman Ford and are excited to have you as a member of the Carman Ford customer family. Enjoy your new ride. Carman...Driven by the Best! Celebrating 50 years of serving our community.

July 26, 2023

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Fast, easy service. Did the deal in no time. Scott is knowledgeable, friendly and passionate about his products and customer service. More

by Lisa M.
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Jul 27, 2023

Carman Ford Lincoln responded

Thank you Lisa for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman...Driven by the Best! Celebrating 50 years of serving our community.

June 07, 2023

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Very professional. Not pushy, but allows customer plenty of space to make decision. Whole process was simple and pleasurable. More

by koolbreeze7
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Recommend Dealer
Yes

Other Employees Tagged: Frank Azan, Eylem Gokdemir

Jun 07, 2023

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are excited to have you as a member of the Carman Lincoln customer family. Let us know if you need any assitance. We are here for you after the sale as well. Enjoy your new Lincoln. Carman..Driven by the Best! Celebrating 50 years of serving our community.

May 20, 2023

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I can’t say enough positive things about the staff at Carman Ford Lincoln. Everyone was welcoming and informative, I can happily say I’ve never had a better experience purchasing a car. John, Frank, Robe More

by tchew
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Recommend Dealer
Yes
May 20, 2023

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are happy to have you as a member of the Carman Lincoln customer family. Enjoy your new Lincoln Aviator. Carman..Driven by the Best! Celebrating 50 years of serving our community.

April 29, 2023

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Dan Shine was a please to deal with. I ordered a car, and he kept me informed the entire time. Todd the sales manager was a big help too!! Thanks to both!! And everyone else there! More

by tnormanstainback
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Dan Shine

Apr 29, 2023

Carman Ford Lincoln responded

Thank you for the awesome comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Let us know if you need any assistance with your new vehicle. We are here for you after the sale. Enjoy your new Ford. Celebrating 50 years of serving our community. Carman...Driven by the Best!

April 13, 2023

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Excellent customer service! We are very happy with Carman Lincoln Dealership and that is why we keep coming back. Dan and Robert are both extreamly nice, very helpful and very More

by S
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Recommend Dealer
Yes
Apr 13, 2023

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Lincoln and are honored that you remain a valuable member of the Carman Lincoln customer family. Enjoy your new Lincoln. Celebrating 50 years of serving our community. Carman...Driven by the Best!

April 12, 2023

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That was one of the best experiences I had at a car dealership no matter More

by Gwfc_vp18
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell , John Brooking

Apr 12, 2023

Carman Ford Lincoln responded

Thank you for the amazing kind comments and 5 star review. We appreciate you taking the time to review Carman Ford and are happy to have you as a member of the Carman Ford customer family. Enjoy your new Ford! Celebrating 50 years of serving our community. Carman..Driven by the Best!

April 11, 2023

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I have purchased 2 vehicles from Carman Ford so far and they have always made my experience worthwhile, even with my crappy credit score! I had the privilege of working with Scott P and he is THEE absolute More

by Tenika
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Apr 12, 2023

Carman Ford Lincoln responded

Thank you Tenika for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford and are honored that you remain a valuable member of the Carman Ford customer family. Enjoy your new ride! Celebrating 50 years of serving our community. Carman..Driven by the Best!

April 11, 2023

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Excellent service - friendly, happy, and helpful people that made leasing a car very easy. Patient with my indecisiveness and knowledgable when it came to highlighting key features of the car. Thank you al More

by Meghan-Higgins
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Blaine Fasy, Vincent Grimaldi , Adrienne Hertzog

Apr 11, 2023

Carman Ford Lincoln responded

Thank yoou Meghan for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new ride! Carman..Driven by the Best. Celebrating 50 years of serving our community.