Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Robert Hepner
Refer Me
Robert Hepner | Page 4
Ford Business Manager
Carman Ford Lincoln
193 S DuPont Highway
New Castle, DE 19720
254 Reviews
Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.
Read moreDealership Experience
11 yrs, 5 mos
254 Reviews
Write a Review
254 Reviews of Robert Hepner
April 11, 2023
Excellent service - friendly, happy, and helpful people that made leasing a car very easy. Patient with my indecisiveness and knowledgable when it came to highlighting key features of the car. Thank you al that made leasing a car very easy. Patient with my indecisiveness and knowledgable when it came to highlighting key features of the car. Thank you all so much I'm so happy to drive again and I love the car! Really appreciate all of your help and support. More
by Meghan-Higgins
Other Employees Tagged: Dan Giacchino, Blaine Fasy, Vincent Grimaldi , Adrienne Hertzog
Helpful 
April 08, 2023
Fantastic, patient and respectful service for a MomMom whose retiring vehicle is a 2005 Explorer with almost 300,00 miles on it and no fancy anything. Mike is a great explainer and good at anticipating qu whose retiring vehicle is a 2005 Explorer with almost 300,00 miles on it and no fancy anything. Mike is a great explainer and good at anticipating questions. So happy with my new vehicle, Mike Robinson, and Carman Ford! More
by Delaware MomMom
Other Employees Tagged: Michael Robinson
April 01, 2023
I came in with a 2015 Fusion and left with a 2017 MKC real quick. Scott really knows what he is doing and is really patient with a great sense of humor. I would definitely recommend going here for buying real quick. Scott really knows what he is doing and is really patient with a great sense of humor. I would definitely recommend going here for buying a new or used car. More
by leovaldiviaivarra
Other Employees Tagged: Todd Brabender, Joe Giacchino, Dan Giacchino, Brian Giacchino, Scott Ponsell
March 30, 2023
This was probably the quickest and easiest vehicle sale that we’ve ever experienced. I completed the application at my house and everything was approved over the phone that day. I spent maybe 30 mins signi that we’ve ever experienced. I completed the application at my house and everything was approved over the phone that day. I spent maybe 30 mins signing paperwork and then left so they could have a hitch installed on the truck and they delivered it right to my front door the next day! Mike was so nice and easy to talk to! We will definitely be doing business with him and Carman Ford I’m the future! More
by Bearflumer
Other Employees Tagged: Dan Giacchino , Michael Robinson
March 29, 2023
Great experience with my factory order at Carman! Great customer service from everyone and would recommend to anyone looking for a new or pre-owned vehicle! Will be coming down from Jersey for all Tr Great customer service from everyone and would recommend to anyone looking for a new or pre-owned vehicle! Will be coming down from Jersey for all Truck related needs to Carman. Top Tier Service and Experience! More
by georgejr1962
Other Employees Tagged: Todd Brabender, Greg Grimaldi, Dan Giacchino, Vincent Grimaldi
February 25, 2023
Great experience buying my car through Carman ford. Great employees and a very smooth transaction. Will definitely use them again in the future! Great employees and a very smooth transaction. Will definitely use them again in the future! More
by Bierig71
Other Employees Tagged: Todd Brabender, Scott Ponsell
February 21, 2023
Extraordinary customer service from the time Michael answered the telephone, including Todd and Robert, priceless. answered the telephone, including Todd and Robert, priceless. More
by Ms. Des
Other Employees Tagged: Todd Brabender , Michael Robinson
February 10, 2023
It was a pleasure to work with everybody at the dealership and I look forward to our continued relationship. dealership and I look forward to our continued relationship. More
by Jay
Other Employees Tagged: Scott Ponsell
January 29, 2023
Very easy to work with . Scott went out of his way to help me.Will be glad to become a carman ford member. Scott went out of his way to help me.Will be glad to become a carman ford member. More
by brucerussell927
Other Employees Tagged: Scott Ponsell , Adrienne Hertzog
December 17, 2022
Great dealer full of helpful and kind staff who made the buying process easy and painless. Would do business with them again buying process easy and painless. Would do business with them again More
by Clayton C
Other Employees Tagged: Scott Ponsell
