Robert Hepner
Robert Hepner at Carman Ford Lincoln
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Robert Hepner | Page 2

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

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5.0
253 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

11 yrs, 4 mos

5.0

253 Reviews

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253 Reviews of Robert Hepner

November 15, 2023

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Just bought a new Ford Escape. Our Sales consultant, Vincent Grimaldi made the experience easy and enjoyable. More

by Carol Kaspin
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Grimaldi

Nov 15, 2023

Carman Ford Lincoln responded

Thank you Carol for the wonderful comment and 5 star review. We appreciate you taking the time to review Carman Ford. We are glad to have you as a member of the Carman Ford customer family. We are here for you after the sale. If you need assistance, please let us know. We will be happy to help. Enjoy your new Ford Escape. Carman...Driven by the Best! Celebrating 50 years of serving our community.

October 27, 2023

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Great deal, excellent customer service and explanation of tech. Family vibe. Really happy with purchase! More

by geoffrey.giordano
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Yes
Oct 27, 2023

Carman Ford Lincoln responded

Thank you Geoffrey for the incredible comments and 5 star review. We appreciate you taking the time to reivew Carman Ford. We are happy to have you as a member of the Carman customer family. We are here for yu after the sale as well. Let us know if you need further assistance. Enjoy your new Ford. Carman...Driven by the Best! Celebrating 50 years of serving our community.

October 24, 2023

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I cannot say enough good things about the sales staff that I got to deal with. They made the buying experience exceptionally out of this world. I have bought a lot of cars over my lifespan. I can honestl More

by Frank C
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Recommend Dealer
Yes
Oct 25, 2023

Carman Ford Lincoln responded

Thank you Frank for the kind comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are happy to have you as a member of the Carman Lincoln customer family. Enjoy your new Lincoln. Carman...Driven by the Best! Celebrating 50 years of serving our community.

October 13, 2023

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They were wonderful to work with! It was fast and easy to make the purchase and they explained everything about the car to me which was very helpful! More

by tinamg83
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Recommend Dealer
Yes

Other Employees Tagged: Frank Azan, Eylem Gokdemir

Oct 13, 2023

Carman Ford Lincoln responded

Thank you Tina for the nice comments. We appreciate you taking the time to review Carman Lincoln. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new to you Lincoln. Carman...Driven by the Best! Celebrating 50 years of serving our community.

September 27, 2023

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Eylem is an incredible sales associate- extremely knowledgeable and a great teacher! We are more than satisfied with the courtesy and services of everyone at the dealership. Transaction was thorough More

by Betty Brady
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Recommend Dealer
Yes

Other Employees Tagged: Frank Azan, Eylem Gokdemir

Sep 27, 2023

Carman Ford Lincoln responded

Thank you Betty for the fantastic comments and 5 star review. We appreciate you taking the time to review Carman Ford Liincoln. We are excited to have you as a member of the Carman Ford Lincoln customer family. Enjoy your new Lincoln. Carman...Driven by the Best! Celebrating 50 years of serving our community.

September 25, 2023

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Everyone at Carman Ford was great! They answered all of my questions and provided and informed me of every detail of the car and the process. More

by Ryanne
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Scott Ponsell

Sep 25, 2023

Carman Ford Lincoln responded

Thank you Ryanne for the kind comments. We appreciate you taking the time to review Carman Ford. We are excited to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman..Driven by the Best! Celebrating 50 years of serving our community.

September 07, 2023

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Scott was excellent. Very detailed in explaining process and was willing to assist with all questions and needs. Would 100% refer to Carman in future More

by faustin
Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Sep 07, 2023

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman. We are happy to have you as a member of the Carman Auto Group customer family. Enjoy your new ride! Carman...Driven by the Best! Celebrating 50 years of serving our community.

August 21, 2023

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Super happy. This is the second Ford F150 Super Crew Lariat I have purchased here. More

by Klagz
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Recommend Dealer
Yes
Aug 21, 2023

Carman Ford Lincoln responded

Thank you for your wonderful comment. We appreicate you taking the time to review Carman Ford. We are honored that you remain a valuable member of the Carman Ford customer family. Enjoy your new Ford F150 Super Crew Lariat. Carman...Driven by the Best! Celebrating 50 years of serving our community.

August 18, 2023

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Kept things simple and presented the options clearly. They were happy to make adjustments as needed to get to a deal that works for the customer. More

by kevmckin
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Dan Giacchino, Scott Ponsell , Michael Robinson

Aug 18, 2023

Carman Ford Lincoln responded

Thank you for the nice comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are excited to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman...Driven by the Best! Celebrating 50 years of serving our community.

August 13, 2023

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Greg was very helpful on the phone and had everything ready for me when I came down to test drive the Ford I was interested in! More

by foosconstruction
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Recommend Dealer
Yes

Other Employees Tagged: Greg Grimaldi

Aug 13, 2023

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman...Driven by the Best! Celebrating 50 years of serving our community.

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