Rita Ruhland | Page 2
Customer Service Manager
Premier Subaru
155 North Main Street
Branford, CT 06405
Currently residing in Stratford, Rita got into the car business in 1999. She sincerely enjoys working on-line and works hard to promote the great customer satisfaction Premier offers it's on-line customers. Rita brings a lot of "smarts" to the team and she's a lot of fun and really wants to help everyone! Rita takes her pug, Zoe, camping with her at least a couple times a year. Rita and her boyfriend, Jimmie, just adopted their second pug, Ace. Rita also likes to hang out with her family as much as possible. Rita's favorite saying is, "They always can hear you smile when you're on the phone."
Read moreDealership Experience
12 yrs, 3 mos
57 Reviews
Write a Review57 Reviews of Rita Ruhland
July 21, 2017
Great team of people..Thanks..Sean G,Rita and Adam I would like to thank the team at Premier Subaru....for being straight forward easy to work with and for being kind , caring and understanding ... I would like to thank the team at Premier Subaru....for being straight forward easy to work with and for being kind , caring and understanding ... it was my pleasure in doing business with these folks . .. I would recommend this dealership to my friends and co-workers....I would personal like to thank the people that I worked with...Rita....Sean and Adam....Thank you all for your wonderful service....keep up the good work.... More
Other Employees Tagged: Adam Arsenault, Shaun Daly, Sean Gadar
June 28, 2017
Awesome Expirience From Rita in internet sale to Nadine my Sale person through the finance and parts department I was treated first class. Nadine is awesome, knowledgea From Rita in internet sale to Nadine my Sale person through the finance and parts department I was treated first class. Nadine is awesome, knowledgeable and has the ability to take the stress out of the process. There was no "attack" sales tactics and communication and follow up were extraordinary. I leased a Impreza for my daughter and I couldn't be happier Joe from Durham More
Other Employees Tagged: Nadine Mezzano
June 12, 2017
Awesome experience Friendly courteous knowledgeable. For start too finish the best car buying experience. I will be bragging to all my friends and family about this one. Friendly courteous knowledgeable. For start too finish the best car buying experience. I will be bragging to all my friends and family about this one. More
Other Employees Tagged: Sean Gadar, Joseph Zerbo
June 08, 2017
Honest, friendly, easy going, helpful. I was looking for a 2014 Subaru Impreza WRX hatchback and came across this dealership in CT. I live in NJ so it was obviously a bit of a hike but I wa I was looking for a 2014 Subaru Impreza WRX hatchback and came across this dealership in CT. I live in NJ so it was obviously a bit of a hike but I was willing to drive it to see the car I was looking for. First off, the experiences I had at other dealers were horrible, and it worked out because this dealership was a world of difference in every sense of the word. The first person I had contact with was Rita Ruhland who was totally friendly, not pushy, and offered answers to all my questions and called me back every time she said she would, which I really appreciated. Unbeknownst to them, I needed a car since I had just destroyed my own, but she was never pushy and never acted like they were doing me, just helpful and friendly and informative which I couldn't ask for more honestly. When we first arrived, everyone was friendly, offered us water and coffee. We were pleasantly greeted by the staff at this facility and it immediately made things calm and easy going, which is not usually typical for a dealership. Rita came by and said hi and explained to us the car was being finished up and photographed to put up on the website since I obviously didn't commit to a car I hadn't seen yet. Jason Jarkes was our salesperson and he was awesome from the start. I went up with my pops (since I needed a ride, and also in case i bought the car) and Jason really took the beating we gave him in stride. We all honestly laughed a lot and had a great experience. Jason was helpful, honest, and wasn't one to story tell us, just show us what they had to offer, tell me this is what we want, and let's figure out how we can all be happy, which was awesome. Friendly, funny, and just a down to Earth salesperson which again, is not very common. He made the test driving, and negotiating process very painless. I had to take a train ride back up after putting a down payment on the vehicle due to scheduling issue but Joseph Zerbo met me at the train station to pick me up and bring me over to the dealership which again, was very nice and he was awesome. We chatted on sports and music which was great. Jason met me at the dealership and hooked me up so I really couldn't complain at all, it was great. Finally, my finance guy was Rodney Pomerleau. Rodney was the kind of no nonsense, straight shooter that I really appreciate. He broke the numbers down, helped me where he could, and he worked it out so we were both happy, which was obviously great in my book. All in all, this was the best car buying experience I have had. The staff was great, patient, kind, friendly, and honest. I've been in touch with Jason after buying the vehicle and he has gotten back to me every time with all the information I have asked for, and always in a timely fashion. I highly recommend this place and to be entirely honest, I will probably take the drive back up in the future if I am in need of a new vehicle or if anyone in my family is. More
Other Employees Tagged: Rodney Pomerleau , Jason Jarkes, Joseph Zerbo
May 04, 2017
My First Time Buying Experience at Premier Subaru This was my first time buying a new car from Premier Subaru, and Jeff Lambert made the process so easy. He was exceptionally thoughtful and caring of This was my first time buying a new car from Premier Subaru, and Jeff Lambert made the process so easy. He was exceptionally thoughtful and caring of my needs as a customer. Two thumbs up to Jeff!! More
Other Employees Tagged: Jeff Lambert, Joseph Zerbo
March 03, 2017
Purchase of New Car After contacting several Subaru dealerships, Premier Subaru offered the best pre-sale and sale service. No high pressure sales. Quite negotiable. The After contacting several Subaru dealerships, Premier Subaru offered the best pre-sale and sale service. No high pressure sales. Quite negotiable. The best price offered in southern CT. The owner reached out and recommended us to an excellent sales representative. Overall, a wonderful experience for something that could be otherwise very stressful. More
Other Employees Tagged: Robert Alvine, Rodney Pomerleau , Lucas Pannone
March 02, 2017
New 2017 Subaru Forester 2.5i I purchase my 2017 Subaru Forester through NFCU car buying program, and I must say it was a very pleasant experience, especially when they match me wi I purchase my 2017 Subaru Forester through NFCU car buying program, and I must say it was a very pleasant experience, especially when they match me with Premier Subaru. The service, friendly atmosphere, and they can do spirit was awesome. My salesperson Eloise was attentive, very professional, knowledgeable, and was helpful and succeeded with putting my mind at ease. I'm very satisfied with my purchase. I'm loving my new Subaru, I just wish I'd done it sooner. Thanks Eloise, and the fine staff and management for making my car buying experience a very satisfying and an outstanding one. Bravo Zulu More
Other Employees Tagged: Rodney Pomerleau , Eloise Fullington, Will Petrillo, Joseph Zerbo
February 28, 2017
Excellent!!! Rita replied to our online request about the 2017 Outback. She was very personable and took the time to answer all of our questions. Jason handled t Rita replied to our online request about the 2017 Outback. She was very personable and took the time to answer all of our questions. Jason handled the rest of the sale when we went back to pick the car up. He was just as personable. It was a very relaxed feeling to work with both of them. Also, Rudy in finance was excellent. Very funny guy! My husband and I could not have asked for a better group of people to take us from the beginning to the end of our buying experience. More
Other Employees Tagged: Rodney Pomerleau , Jason Jarkes
December 30, 2016
Great Experience This is my second Subaru with Premier and I couldn't be more satisfied with the entire experience. The team that Bob Alvine has put together was prof This is my second Subaru with Premier and I couldn't be more satisfied with the entire experience. The team that Bob Alvine has put together was professional in every way and I left very satisfied with how they handled every element of this purchase. I plan to be a long- term customer of Premier Subaru. More
Other Employees Tagged: Robert Alvine , Lucas Pannone, Rob Weljkovic
December 21, 2016
New Car Purchase Rita Rutland sold me the car. Ted Astoria completed the deal and explained all details of the car. Ted spent quite a bit of time. This was necessary a Rita Rutland sold me the car. Ted Astoria completed the deal and explained all details of the car. Ted spent quite a bit of time. This was necessary as the 2017 Outback has quite a few nuances. I felt comfortable with both people, which was very important to me. More
Other Employees Tagged: Ted Astarita