Rita Ruhland
Rita Ruhland at Premier Subaru
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Rita Ruhland

Customer Service Manager

Premier Subaru

155 North Main Street
Branford, CT 06405

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not yet
rated
57 Reviews

Currently residing in Stratford, Rita got into the car business in 1999. She sincerely enjoys working on-line and works hard to promote the great customer satisfaction Premier offers it's on-line customers. Rita brings a lot of "smarts" to the team and she's a lot of fun and really wants to help everyone! Rita takes her pug, Zoe, camping with her at least a couple times a year. Rita and her boyfriend, Jimmie, just adopted their second pug, Ace. Rita also likes to hang out with her family as much as possible. Rita's favorite saying is, "They always can hear you smile when you're on the phone."

Dealership Experience

12 yrs, 2 mos

not yet
rated

57 Reviews

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57 Reviews of Rita Ruhland

April 17, 2023

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Employee Rating

My Service Advisor, Dominick Santoli, was very professional, courteous and helpful. Plastic covering was put on the driver seat and wheel. I appreciate that effort. The car was very clean in and More

by snbutto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2019

Dealership Rating
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A staff that goes above and beyond! My overall experience with Premier has been wonderful! Kevon Morin and the entire staff have been knowledgeable and helpful from beginning to current. More

by krisiwilcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Alvine, Andi Vilches , Scott Collins, Kevon Morin, Neil Wetmore

Apr 11, 2019

Premier Subaru responded

That is great news! Thank you for your 5 star review !! We appreciate the feedback. We are so pleased to hear you had a positive experience with Kevon and the Premier crew! We look forward to doing business with you again in the future !

October 22, 2018

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Helpful and straight forward Found vehicle on line and we travelled from out-of-state to see it.. The vehicle was not one normally sold by Subaru and many of the details were not More

by VAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Brown, Shalee Sanchez

Oct 29, 2018

Premier Subaru responded

Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. It makes me so happy to hear that you had an excellent car buying experience with us. At Premier Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for making the road trip and choosing Premier Subaru!

September 21, 2018

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2017 certified outback I have driven my new 2017outback(used, but new to me) for a week now. I love this car. I guess I have made a good decision. I walked in 4 times befor More

by biomeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Astarita, Jeff Desantis, Kevon Morin

Sep 24, 2018

Premier Subaru responded

We are so pleased to hear you had a great buying experience. Thank you so much for taking the time to send us this feedback and for the 5 star rating! We love to hear that you are loving your Subaru! Congratulations and welcome to the Premier Family ! ! We appreciate your business and look forward to seeing you again.

August 16, 2018

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Fantastic service I went to this dealer after speaking with a few in the area. They were by far the nicest, most down to earth individuals that I have ever worked with More

by HannahR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Pomerleau, Andi Vilches , Dmitriy Naumovich

February 08, 2018

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Nice staff Drive from central NY 2.5 hrs to buy my new used car. Rita helped me out over the phone & thru email setting up my insurance checking my credit etc. s More

by Rooster214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dmitriy Naumovich

Feb 09, 2018

Premier Subaru responded

Thank you for taking the time to visit our dealership. We are happy to hear you enjoyed your visit. Thank you for choosing Premier Subaru in Branford & we hope to see you again soon. Sincerely, Bob Alvine, President / GM

February 03, 2018

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Employee Rating

Awesome trade in experience! My experience here was super easy and laid back! Dmitriy was awesome and very friendly Along with Rodney and Rita. Couldn’t have asked for a better e More

by Ktwilliamzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Pomerleau , Dmitriy Naumovich

Feb 05, 2018

Premier Subaru responded

Thanks for the great 5-star review! We hope to see you back at the dealership soon! Sincerely, Bob Alvine, President / GM

November 24, 2017

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fantastic staff when my old car broke down and in need of a car I went to premier Subaru of Branford the staff went beyond what they should have to get me into my us More

by shaneritchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dmitriy Naumovich, Joseph Zerbo

Nov 27, 2017

Premier Subaru responded

Shaneritchie, thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in! Sincerely, Bob Alvine, President / GM

September 27, 2017

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Employee Rating

Friendly dealership with the deals From the moment I walked in the door until I drove off the lot with my new car I was glad that I chose Premier Subaru. Everybody was friendly and answ More

by Spj317
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Astarita

Sep 28, 2017

Premier Subaru responded

We appreciate your positive review. I am happy to hear you had a great buying experience with us. Congratulations on your new purchase. I'd like to thank you for choosing Premier Subaru in Branford & we hope you chose us again in the future! Sincerely, Bob Alvine, President / GM

August 09, 2017

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Employee Rating

buying new Subaru Impreza Ted and the whole staff was extremely helpful!!! A great car buying experience. Explained the differences between the two cars we were looking at and More

by Elizabeth Cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Astarita, Joseph Zerbo

Aug 09, 2017

Premier Subaru responded

Hello, Thank you for your kind review. Congratulations on the purchase! Ted is a great salesmen. We are very lucky to have him aboard our team. We thank you for choosing Premier Subaru in Branford and look forward to working with you again in the future. Sincerely, Bob Alvine, President / GM

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