Richard Klaben | Page 3

100/10 service! This location is like a family and they treat their customers like that as well. Everyone is beyond kind and welcoming. From the first phone call to This location is like a family and they treat their customers like that as well. Everyone is beyond kind and welcoming. From the first phone call to closing the deal it was so pleasant. Luke and Kyle were the dream team. They kept me posted all the time with where the car was tracking, even calling the delivery truck to get it delivered quickly, their communication is incredible and so appreciated. Roscoe was also absolutely amazing as well, he really was so kind and helpful! Angela in finance helped me at the end and was beyond warm and welcoming too! Dealerships can be pretty intimidating in my opinion but not Klaben, they’re so incredible. Rich has really changed the game and Klaben Ford/Lincoln is unlike any dealership I have ever been to. If you are looking for a new car definitely give them a call, highly recommend! More

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We had been stuck in a horrible situation with a different dealer and had just about lost hope when the team at Klaben offered to help. They got us out of the situation we were in and got us into a different dealer and had just about lost hope when the team at Klaben offered to help. They got us out of the situation we were in and got us into a car that we absolutely love. The entire team at Klaben exhibits an over the top level of hospitality that it is clear that extreme customer care is simply the culture of the company. We will never go anywhere else More

by MC Salon and Spa Verified Customer Verified Customer

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My husband and I came to see the team at Klaben because we were stuck in a horrible situation with a different dealer. The level of hospitality shown to us by the team at Klaben was unmatched by any exper we were stuck in a horrible situation with a different dealer. The level of hospitality shown to us by the team at Klaben was unmatched by any experience we’ve ever had with another dealer in our lives. The way we were treated by the entire team at Klaben is a testament to the culture they have within the company. Rich, Christine, David, (and I apologize I cannot remember the name of the lovely woman who helped us with our paperwork) were all exceptional. Even the team members who were simply walking by made it a point to stop and say hello and see if there was anything we needed. Based on how we were treated, we will never go anywhere else for our cars in the future. Thank you to the team at Klaben! More

by MC Salon and Spa Verified Customer Verified Customer

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As always. ..The only dealership I WANT to do business with when getting a car or accessories. Go find Louis P. at Klaben Ford in Kent!!! You will be glad you ..The only dealership I WANT to do business with when getting a car or accessories. Go find Louis P. at Klaben Ford in Kent!!! You will be glad you did! More

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I can't say enough about Bo! I was embarrassed to submit my credit report doe to a divorce and wasn't sure I was going to qualify for a loan. Bo made sure that I knew Klaben wa I was embarrassed to submit my credit report doe to a divorce and wasn't sure I was going to qualify for a loan. Bo made sure that I knew Klaben was different from other dealership and they can sometimes work with people in my situation. Bo explained how the program works and didn't treat me any different from a customer with a great credit store. Bo went above and beyond to make sure the deal went smooth and I was satisfied every step of the way! I didn't feel like a customer I felt like a friend! I will certainly come back to Klaben on the future and will recommend to anyone who will listen. More

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Chris Moldas and the entire Klaben Ford team are great to work with. Chris took the time to find a F150 that fits my needs and budget. Klaben is the only dealership I will go to to find my vehicles work with. Chris took the time to find a F150 that fits my needs and budget. Klaben is the only dealership I will go to to find my vehicles More

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We had a great experience at Klaben Ford Dealership. Luis Polos was really helpful choosing the right car for our daughter. He was knowledgeable, easy to communicate. Luis Polos was really helpful choosing the right car for our daughter. He was knowledgeable, easy to communicate. More

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This is a complete program for a customer to handle all their needs from sales to service their needs from sales to service More

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Mike was a very patient, personable, respectful and considerate man. He helped me trade my husband’s truck in and get the car I needed. He explained everything. Also helped my daughter get a loan an considerate man. He helped me trade my husband’s truck in and get the car I needed. He explained everything. Also helped my daughter get a loan and purchase a car. More

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I have never owned an electric car before. Tyler Kline, and everyone that I came in contact with have been so helpful in the learning process! Tyler and the team behind him are amazing! Thank Tyler Kline, and everyone that I came in contact with have been so helpful in the learning process! Tyler and the team behind him are amazing! Thank you! More

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