18 Reviews
Write a Review18 Reviews of Rich Grein
August 31, 2023
Helms service was a luxury, top-tier experience. I was having a problem with a presafe functions pop up in my GLC 2019 I purchased from them. I came in directly from the road, and was helped immedia I was having a problem with a presafe functions pop up in my GLC 2019 I purchased from them. I came in directly from the road, and was helped immediately. The center itself is very clean and nice with Mercedes gear, snacks, coffee and drinks, and even a computer room! I grabbed a kiwi strawberry capri sun and a chewy granola bar. There was an area for Uber/Lyft and mine was there under a minute! Just got the call that they have fixed the car!! Remarkle service. More
Other Employees Tagged: Suzanne Cochrane, Jennifer Lang, Andrea Mairena, Andy Lin, Daniel Rhee, Greg Cadwallader, Alice Sena, Shari Balkaron, Dennis Kwong , Kirstin Austin
March 18, 2023
Excellent customer service and patience. The staff is very supportive and accommodating to the customer. The staff is very supportive and accommodating to the customer. More
Other Employees Tagged: Kathleen Baade, Jason Chen, Michael Altamura, Jeffrey Stampler, Debbie Chung, Andrea Mairena
March 08, 2023
It is a great place I like this dealer it has every car display pretty and new I like this car shopping and I can recommend this to all my friends and family members. display pretty and new I like this car shopping and I can recommend this to all my friends and family members. More
Other Employees Tagged: Jason Chen, Michael Nekava, Andrea Mairena, Daniel Rhee, Ran Karp, Jason Valentine, Greg Cadwallader, Alice Sena, Jazzimine Rivere
November 20, 2022
I’ve been a customer of Helms Bros for over 20 years . They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 year old valet . Since then he became my Service Advisor and more recently , a Financial Advisor . I was distraught when he told me he’d no longer be my advisor but Andy Lin was his replacement. I’d be hard pressed to have to decide who was/is better. They’re both great ! Moving over to sales , how can you beat a salesperson better than Jeffery Stampler ? He always gets the car I need and has been most helpful in getting cars for all my friends and business associates I’ve referred. Beyond all that , he even came to my wife Sharon’s assistance when she thought she had a flat tire on the Wantagh Parkway one night . When I got there , he was already on the scene . Now let’s move over to management. Jennifer Lang was always a gem helping with any concerns or issues that were beyond Jeff’s abilities to resolve . Then I met the most amazing person of this organization, Suzanne Cochran . Mr Calahan found the most effective, concerned manager I’ve ever met 40+ years ago . I only wish that all our managers at Kings Building Material were as good as she is . Over the years , our relationship with Helms Bros has only become closer and better ! To me: Helms is Home More
Other Employees Tagged: Suzanne Cochrane, Jeffrey Stampler, Jennifer Lang, Andy Lin, Giacomo Liparoto, Richard Mika, Audlyne Marcelin, Naomi Sam, Jazzimine Rivere
May 31, 2022
My sales representative was very professional and proficient in her knowledge as well as the company itself. Wonderful people! proficient in her knowledge as well as the company itself. Wonderful people! More
Other Employees Tagged: Andrea Kass, Giacomo Liparoto
August 09, 2021
Fantastic and very professional sales team. Buying cars from Helms Bros. is a very pleasant experience. I strongly recommend the dealership to anybody I know. from Helms Bros. is a very pleasant experience. I strongly recommend the dealership to anybody I know. More
Other Employees Tagged: Kathleen Baade, Jeffrey Stampler, Jennifer Lang, Andrea Kass, Giacomo Liparoto
May 01, 2021
Excellent all around experience as usual with the purchase of our 7th Mercedes. Everyone was wonderful and friendly , make us feel at home and as a result we keep coming back. Dorit & Shlomo Gree purchase of our 7th Mercedes. Everyone was wonderful and friendly , make us feel at home and as a result we keep coming back. Dorit & Shlomo Greenberg More
Other Employees Tagged: Andrea Kass, Giacomo Liparoto , Jean-Paul Charvet
April 15, 2021
Known to them for years price were very competitive in Parts Department. Did a lease and was disappointed in the way it was handled. They say and promise things up front and never delivered. Lied. Parts Department. Did a lease and was disappointed in the way it was handled. They say and promise things up front and never delivered. Lied. More
Other Employees Tagged: Suzanne Cochrane, Kathleen Baade, Andy Lin, Paul Brzozowski , Dave Jenning- Excellent worker
August 10, 2020
Great service , both BEFORE & AFrTER you purchase / lease your new car ! I’ll never lease a car from another dealer ! This dealership always has your back ! your new car ! I’ll never lease a car from another dealer ! This dealership always has your back ! More
Other Employees Tagged: Suzanne Cochrane, Jeffrey Stampler, Jennifer Lang, Andrea Mairena, Giacomo Liparoto
July 03, 2020
Excellent car buying experience Our sales rep Kathleen Baade was professional throughout the sales process and made our purchase a very satisfactory experience. Her expert advice was Our sales rep Kathleen Baade was professional throughout the sales process and made our purchase a very satisfactory experience. Her expert advice was most helpful throughout the sales process and her follow up made sure we were completely satisfied with our purchase. More
Other Employees Tagged: Kathleen Baade, Giacomo Liparoto