I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.
Read moreDealership Experience
31 yrs, 2 mos
132 Reviews
Write a Review132 Reviews of Kathleen Baade
January 04, 2024
Mercedes has give me new out look driving with technology & help me to drive better & protect me accident & drive better on the road today I am grateful for Hemlelbrother, & help me to drive better & protect me accident & drive better on the road today I am grateful for Hemlelbrother, More
Other Employees Tagged: Michael Altamura, Jeffrey Stampler, Andrea Mairena, Andy Lin
September 23, 2023
Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. More
Other Employees Tagged: Giacomo Liparoto, Audlyne Marcelin
August 24, 2023
Very quick process to get approved, and a nice Team to work with. Kathleen is a sweetheart to work with, We met over the phone and I trusted her right from the conversation. I purchased my car on a Thursd work with. Kathleen is a sweetheart to work with, We met over the phone and I trusted her right from the conversation. I purchased my car on a Thursday and my car was delivered to St. Louis by Sunday More
July 12, 2023
Kathleen is the best! She always made time for me and searched high and low to get me the car I wanted. She always made time for me and searched high and low to get me the car I wanted. More
Other Employees Tagged: Jennifer Lang, Giacomo Liparoto
May 12, 2023
Kathleen was fantastic! She made the whole process very smooth and simple. I would recommend Kathleen and this dealership to any of my friends who are looking for a new Merc She made the whole process very smooth and simple. I would recommend Kathleen and this dealership to any of my friends who are looking for a new Mercedes. More
March 18, 2023
Excellent customer service and patience. The staff is very supportive and accommodating to the customer. The staff is very supportive and accommodating to the customer. More
Other Employees Tagged: Jason Chen, Michael Altamura, Jeffrey Stampler, Debbie Chung, Rich Grein, Andrea Mairena
February 04, 2023
Kathleen was amazing as usual! She went above and beyond to ensure that we got the vehicle of our choice. I have referred several people, who have also purchased cars as well and She went above and beyond to ensure that we got the vehicle of our choice. I have referred several people, who have also purchased cars as well and they’re just as happy as I’ve been with their vehicles and the service provided. Thank goodness for the day that I came across Helms Bro and my mother hen Kathleen who is always looking out for me. We are loving our GWagon 🥰🥰🥰. Thanks again everyone! More
Other Employees Tagged: Giacomo Liparoto
January 31, 2023
Friendly staff, clean, detail free coffee,! i will recommend to all my friends and family. hope they get same service as i got i will recommend to all my friends and family. hope they get same service as i got More
Other Employees Tagged: Giacomo Liparoto , oooo