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46 Reviews of Rich Dencs
October 06, 2019
We have had 4 Subarus over 11 years and Brillances’s service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowl service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowledgeable and reliable service-Brilliance is it!! More
by Kelly
Other Employees Tagged: Derek Thomas, Adam Mennella
Helpful 
September 18, 2019
Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond all expectations to make sure we were more than satisfied with our purchase! Thanks so much for all incredible service you provide! Love the technology used to provide complimentary vehicle inspections with each service visit! Great customer service! You have a top notch crew and it's obvious everyone truely is compassionate about what they do! More
by John w/ Paige
Other Employees Tagged: Jim DaLuga, Mike Burden, Lisa Kilhefner, Joe Gunther, Jason Ring, Derek Thomas, Adam Mennella, Keith Johnson
February 23, 2019
awesome! no appt. made but was admitted for service, requested for a loaner, granted. great people to work with. prior to service, ended up buying the car for no appt. made but was admitted for service, requested for a loaner, granted. great people to work with. prior to service, ended up buying the car for a very good deal with 0% avail. very happy with the transaction. More
by kcslegacy
Other Employees Tagged: Adam Mennella, Ed Troike
February 03, 2019
Reliable acomidating and helpful After my crosstrek made it through the polar vortex minus 28 degrees below the check engine light was on. I called my dealer they got me in that after After my crosstrek made it through the polar vortex minus 28 degrees below the check engine light was on. I called my dealer they got me in that afternoon. There was no problem the code was cleared. My friends at brilliance even fixed a brake light I didn't know was out. More
by Hopsdog
Other Employees Tagged: Jim DaLuga, Adam Mennella
January 16, 2019
Simple need. Updating Sirius radio. The service was complete and completed in short time with no hitches. An explanation of the installation, service and reminders were explained. Wai The service was complete and completed in short time with no hitches. An explanation of the installation, service and reminders were explained. Waiting time was minimal, More
by Bill
July 10, 2018
Brilliance Subaru Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for m Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for my business.Thanks More
by honda06
Other Employees Tagged: Jay Turner
