Jay Turner
Jay Turner at Brilliance Subaru

Jay Turner

Sales & Leasing Associate

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.7
12 Reviews
4.7

12 Reviews

Write a Review

Dealership Experience

9 yrs, 8 mos

12 Reviews of Jay Turner

July 20, 2023

Dealership Rating
Employee Rating

This was by far our best experience at a dealership. Jay and Jason made the purchase and financing easy and answered all our questions. We purchased our previous Subaru from a different dealer and they More

by rjones60106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring

Jul 30, 2023

Brilliance Subaru responded

RJones, Thank you very much for the 5 star review and wonderful feedback regarding your experience with Jay and Jason. We really appreciate the business and look forward to seeing you down the road for service. Jim DaLuga General Manager

January 17, 2023

Dealership Rating
Employee Rating

Smooth transaction with no issues. Information was accurate and straight forward. Upfront costs held up. More

by Rggg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga, Jason Ring

Jan 23, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review and purchase from Brilliance Subaru. Jim DaLuga General Manager

January 12, 2023

Dealership Rating
Employee Rating

Go see Jay in sales. Low pressure and honest. Then ask for Jason in finance. All around amazing experience start to finish. Highly recommend! More

by michaeldamian65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring

Jan 23, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review and your feedback! Jay has been providing great customer service since we opened Brilliance Subaru in 2014. Enjoy your new car and we hope to see you down the road for your service needs. Jim DaLuga General Manager

November 25, 2022

Dealership Rating
Employee Rating

These guys are awesome. It was the best experience I have ever had at a dealership More

by joegunther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2022

Brilliance Subaru responded

Joe, thank you for the 5 star review. Jim DaLuga General Manager

May 06, 2022

Dealership Rating
Employee Rating

Provided incorrect information then never sent a written quote. Brusque to the point of rudeness. Two stars since he did respond. More

by buyer
Customer Service
Friendliness
Recommend Dealer
No

December 03, 2020

Dealership Rating
Employee Rating

We have always been treated very well and with great courtesy, from the sales dept.,the service dept., and the receptionists answering the phones. When I came in for the routine maintenance, I had a More

by busterluster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 12, 2019

Dealership Rating
Employee Rating

Excellent Service The service department is always phenomenal! They do expert work, are personal and engaging in addition. I have moved away from the area and still go More

by fernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Nov 25, 2019

Brilliance Subaru responded

Fernie, thank you very much for the review. I am happy to hear that you trust our Service Department so much that you drive a long way to get here. See you soon. Jim DaLuga General Manager

May 17, 2019

Dealership Rating
Employee Rating

Great Dealership We purchased our 2019 Ascent Limited here at Brilliance after having a rough day at a different dealership, that was playing games with us. Brilliance More

by KM87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 18, 2019

Brilliance Subaru responded

Thank you very much for the 5 star review and taking the time to share your experience at Brilliance Subaru. I am happy to hear that you enjoyed your buying experience and even happier that you are thrilled with your new Ascent! Jim DaLuga General Manager

January 20, 2019

Dealership Rating
Employee Rating

Totally professional and helpful team Top drawer Subaru dealership. all around. Very helpful and knowledgeable sales staff (Preston and Jay). Bought a new Forester. Everything open and More

by My_Forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Preston Seal

Jan 25, 2019

Brilliance Subaru responded

Thank you very much for taking the time to write a review. I am glad to hear that both Jay and Preston met your expectations in a professional manner. Jim DaLuga General Manager Brilliance Subaru

October 12, 2018

Dealership Rating
Employee Rating

Excellent new car purchase experience The overall experience was excellent-the staff are very professional & results oriented-we recently moved from the Chicago area & were very satisfied More

by Bill & Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring

1

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