Renato C

I financed a 2020 Tesla model 3 about 2 weeks ago, everything was fine until I got into the car and noticed a service warning. I was shown a newer looking 2020 Tesla model 3 and was given a different everything was fine until I got into the car and noticed a service warning. I was shown a newer looking 2020 Tesla model 3 and was given a different one from the back where they have most cars parked, or something anyways I was told “ okay we will order a new battery for the car and change it for you on us.” Ok fine. I made a service appointment. While waiting for the appointment I then noticed the battery dies wayy to fast, granted it’s winter time however i shouldn’t have to charge my Tesla at a supercharge twice a day when I’m only driving locally. Or when the car is parked it looses about half its charge. Not normal. The battery has a lot of warning signs. So I make it to the service appointment, was told the battery was changed but not able to be “reset” what ever that means. Point is , service appointment waste of time. Was told they changed the battery of the car. No they did not. I know they didn’t because It stills Saids the same warning signs it did when I took it off the lot and I overheard the mechanics or whoever the service ppl are that they don’t change Tesla batteries here. What I thought would be an easy fix I guess is not. Now im getting the car inspected by tesla soon and hoping they can fix my battery issue. Dealership is so wack for that , haven’t been able to enjoy the car with this issue. More

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NO DOUBT! These guys have a great selection of cars, HOWEVER, because of their duplicitous and deceitful business practices and embarassingly horrible custome These guys have a great selection of cars, HOWEVER, because of their duplicitous and deceitful business practices and embarassingly horrible customer service I have to say STAY AWAY! First off, they are guilty of false advertising, posting completely unrepresentative prices as they have "FEES" on the order of about 20% of the vehicle price added in on final invoicing. Also, they have NO concept of customer service and true to the profession's discredit, once they get a hold of your money, they toss you aside like a piece of trash, and what is worse, they PRETEND to try or want to help, but that is lipservice, leaving you making 12-15 phone calls and on hold 10+ minutes til your phone dies or it just disconnects. Within 50mi (and about 45min) after driving off the lot, my engine started misfiring and engine light started flashing. So the next day, brought it to the manufacturing dealer to find and solve the defective problems MSport sold to me off the lot and they fixed the problem AND identified and fixed a model recall that MSport apparently hadn't even thought to look up or address, and M Sport has refused to reimburse me for the repair, suggesting perhaps we go "halve-sies" on it....RIDICULOUS! Stand by the product you sell and take care of your customers, or get out of the xxxx business!! More

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I was surprised as to how much people can lie, cheat and steal from you. They will go as far as the can go and still get away with it. They are straight out thieves. They shoul be in prison. steal from you. They will go as far as the can go and still get away with it. They are straight out thieves. They shoul be in prison. More

by BYRONK2 Verified Customer Verified Customer

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I recently purchased a Range Rover from M Sport Car Dealership, and I couldn't be happier with the entire experience. From the moment I stepped into the showroom, the service was exceptional. The staff Dealership, and I couldn't be happier with the entire experience. From the moment I stepped into the showroom, the service was exceptional. The staff was knowledgeable, courteous, and guided me through every step of the process. Not only did I find my dream car, but I also got it at a great price. The attention to detail and the seamless transaction made this purchase truly enjoyable. The Range Rover itself is a beauty, and I'm thrilled with my decision. Kudos to M Sport for providing top-notch service and delivering a fantastic car-buying experience. More

by Mfrybner Verified Customer Verified Customer

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M SPORT DEALER EXCELLENT PROFESSIONAL SERVICE EMPLOYEE NOEL YOU WAN TO ASK FOR HIM ! Excellent salesmen explain every detail of selling I got my beautiful car Land Rover Highly recomm EMPLOYEE NOEL YOU WAN TO ASK FOR HIM ! Excellent salesmen explain every detail of selling I got my beautiful car Land Rover Highly recommended dealership salon manager is very helpful. Highly recommend it M SPOT HILLSIDE NY Thank you More

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The dealer was aesthetically beautiful. The dealers whom I spoke to were welcoming, well informed and helped me make the right decision for my family. The dealers whom I spoke to were welcoming, well informed and helped me make the right decision for my family. More

by ogandodavid Verified Customer Verified Customer

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They were very good at getting the vehicle I wanted and I was very happy. was very happy. More

by billmanrobert90@yahoo.com Verified Customer Verified Customer

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Everything was great, specially with Renato that helped us find the car that my wife wanted as picky as she was, only negative was, I was really pushed and almost forced to buy extended warranty. Will stil us find the car that my wife wanted as picky as she was, only negative was, I was really pushed and almost forced to buy extended warranty. Will still recommend the dealer and ask for Renato. More

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Renato has been my go to person for cars 10+ years. Today I was able to look at several options and he was patient as I went back and forth between cars and answered all my questions. Very happy with m Today I was able to look at several options and he was patient as I went back and forth between cars and answered all my questions. Very happy with my purchase! More

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Every person here I’ve encountered has been very friendly, kind, accommodating and sincere. Transparent with most of the expenses that come with buying a car and fairly negotiated with us to reach a friendly, kind, accommodating and sincere. Transparent with most of the expenses that come with buying a car and fairly negotiated with us to reach a reasonable price. More

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