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Catherine Marlen
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11 Reviews
11 Reviews
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11 Reviews of Catherine Marlen
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January 30, 2024
I financed a 2020 Tesla model 3 about 2 weeks ago, everything was fine until I got into the car and noticed a service warning. I was shown a newer looking 2020 Tesla model 3 and was given a different everything was fine until I got into the car and noticed a service warning. I was shown a newer looking 2020 Tesla model 3 and was given a different one from the back where they have most cars parked, or something anyways I was told “ okay we will order a new battery for the car and change it for you on us.” Ok fine. I made a service appointment. While waiting for the appointment I then noticed the battery dies wayy to fast, granted it’s winter time however i shouldn’t have to charge my Tesla at a supercharge twice a day when I’m only driving locally. Or when the car is parked it looses about half its charge. Not normal. The battery has a lot of warning signs. So I make it to the service appointment, was told the battery was changed but not able to be “reset” what ever that means. Point is , service appointment waste of time. Was told they changed the battery of the car. No they did not. I know they didn’t because It stills Saids the same warning signs it did when I took it off the lot and I overheard the mechanics or whoever the service ppl are that they don’t change Tesla batteries here. What I thought would be an easy fix I guess is not. Now im getting the car inspected by tesla soon and hoping they can fix my battery issue. Dealership is so wack for that , haven’t been able to enjoy the car with this issue. More
by Ashley natera
Other Employees Tagged: Eli Adams, Renato C, Manu Chodhry , Miguel Martinez, Kenny P, Dom Amazon , Keisen Wallace
January 23, 2024
NO DOUBT! These guys have a great selection of cars, HOWEVER, because of their duplicitous and deceitful business practices and embarassingly horrible custome These guys have a great selection of cars, HOWEVER, because of their duplicitous and deceitful business practices and embarassingly horrible customer service I have to say STAY AWAY! First off, they are guilty of false advertising, posting completely unrepresentative prices as they have "FEES" on the order of about 20% of the vehicle price added in on final invoicing. Also, they have NO concept of customer service and true to the profession's discredit, once they get a hold of your money, they toss you aside like a piece of trash, and what is worse, they PRETEND to try or want to help, but that is lipservice, leaving you making 12-15 phone calls and on hold 10+ minutes til your phone dies or it just disconnects. Within 50mi (and about 45min) after driving off the lot, my engine started misfiring and engine light started flashing. So the next day, brought it to the manufacturing dealer to find and solve the defective problems MSport sold to me off the lot and they fixed the problem AND identified and fixed a model recall that MSport apparently hadn't even thought to look up or address, and M Sport has refused to reimburse me for the repair, suggesting perhaps we go "halve-sies" on it....RIDICULOUS! Stand by the product you sell and take care of your customers, or get out of the xxxx business!! More
by Mweinbe2
Other Employees Tagged: Eli Adams, Renato C, Manu Chodhry , Miguel Martinez, Kenny P, Dom Amazon , Keisen Wallace , Andy, Luis
January 02, 2024
I was surprised as to how much people can lie, cheat and steal from you. They will go as far as the can go and still get away with it. They are straight out thieves. They shoul be in prison. steal from you. They will go as far as the can go and still get away with it. They are straight out thieves. They shoul be in prison. More
by BYRONK2
Other Employees Tagged: Eli Adams, Renato C, Manu Chodhry , Miguel Martinez, Kenny P, Dom Amazon , Keisen Wallace
December 10, 2023
I recently purchased a Range Rover from M Sport Car Dealership, and I couldn't be happier with the entire experience. From the moment I stepped into the showroom, the service was exceptional. The staff Dealership, and I couldn't be happier with the entire experience. From the moment I stepped into the showroom, the service was exceptional. The staff was knowledgeable, courteous, and guided me through every step of the process. Not only did I find my dream car, but I also got it at a great price. The attention to detail and the seamless transaction made this purchase truly enjoyable. The Range Rover itself is a beauty, and I'm thrilled with my decision. Kudos to M Sport for providing top-notch service and delivering a fantastic car-buying experience. More
by Mfrybner
Other Employees Tagged: Eli Adams, Renato C, Manu Chodhry , Miguel Martinez, Kenny P, Dom Amazon , Keisen Wallace
October 23, 2023
Unprofessional and sleezy people . Lied to me about holding a car I had a deposit on . Don’t go to this place Lied to me about holding a car I had a deposit on . Don’t go to this place More
by maxwellmadrazo
Other Employees Tagged: Craig the manager is the worst of all . He plays cool just so he can screw you in the end
September 13, 2023
Bought 2018 Dodge Durango RT. The sales person lied to me about the warranty. She said 7 years 100,000 mile warranty. Come to find out it was a 7 year manufacturer warranty. Meani The sales person lied to me about the warranty. She said 7 years 100,000 mile warranty. Come to find out it was a 7 year manufacturer warranty. Meaning I have 2 years remaining. They add fees for flex protection gps $895. which is not required for a cash vehicle. They also add extra $2000 if you don't deal with there bank. Extra $295 for some other gps that's again not required. All in alla the vehicle does rub good outside the fact the backup camera don't work when wet. They add additional fees that's not right and then want to charge you to take the GPS off. Leslie calls me says we will just cancel the deal and you return it. That's not happening. They would still make a profit some how. It's my vehicle now. Just would never deal with this dealership again. More
by sjrepella
June 14, 2023
Went to M Sport and had the pleasure to meet Catherine. She is not only knowledgeable in the vehicles but has a extremely friendly manor that I felt I was dealing with a friend in the purchase of my SUV. I She is not only knowledgeable in the vehicles but has a extremely friendly manor that I felt I was dealing with a friend in the purchase of my SUV. I also dealt with Craig in finance; who found an unbelievable rate for my loan and also felt like it was a friend helping me. If your looking for a variety of amazing Cars, trucks, SUV or exotic vehicles you have to come meet these two amazing people. More
by thomasdimitriou
May 07, 2023
They do work hard to get the job done and you out the door with a car. That being said Shady financials. Tell you one price on the internet and mark up price substantially like 10k more when it comes to door with a car. That being said Shady financials. Tell you one price on the internet and mark up price substantially like 10k more when it comes to sign paperwork. Doesn’t inspire alot of repeat business More
by ZAY
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