Rayann Church | Page 2

My recall rework and oil change were completed in reasonable time while I waited. The primary control and transmission firmware was updated and I have not noticed any issues. In fact, a slight transm reasonable time while I waited. The primary control and transmission firmware was updated and I have not noticed any issues. In fact, a slight transmission shifting surge downshifting into 5th gear is now gone! More

by harleyguy0 Verified Customer Verified Customer

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Excellent, caring service that goes above and beyond. Treats you like a real human being! Treats you like a real human being! More

by ncwilder Verified Customer Verified Customer

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Always Get us taken care of,our service advisor Nathaniel is very knowledgeable and is on his game is very knowledgeable and is on his game More

by BIGBSHD Verified Customer Verified Customer

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had appointment on jan 6 @ 100 . .. PART WASNT IN ..NOBODY KNOWS WHAT THEY ARE DOING . YOU NEED ALL NEW HELP IN SERVICE . READ MY WORK SHEET on BRAKES . THEY SAID THEY CAN WAIT TILL .. PART WASNT IN ..NOBODY KNOWS WHAT THEY ARE DOING . YOU NEED ALL NEW HELP IN SERVICE . READ MY WORK SHEET on BRAKES . THEY SAID THEY CAN WAIT TILL NEXT OIL CHANGE .WHY SO I HAVE TO buy NEW ROTORS. your shop is a joke.. Rayann WAS VERY NICE SHE TOOK ME HOME WHILE THEY DID THE OIL CHANGE. THEY NEVER DID THE FIRST VISIT. AND WHEN THEY FIXED THE DRIVER DOOR . THEY NEVER ORDERD THE PASSENGER DOOR PART THAT DOOR .I THOUGHT THE APPOINTMENT ON THE 6TH WAS FOR DOOR ....PART NOT IN .... / More

by s.riley62 Verified Customer Verified Customer

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stop sending me email! !! stop sending me these emails!!! stop sending me these emails. EOM !! stop sending me these emails!!! stop sending me these emails. EOM More

by GIGG13 Verified Customer Verified Customer

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I was replacing my 2008 f250 super cab that I bought new at Bartow Ford.I have been looking daily and Found your 2021 Ford F250 super duty the day you posted or might of been the fallowing day. I test drove at Bartow Ford.I have been looking daily and Found your 2021 Ford F250 super duty the day you posted or might of been the fallowing day. I test drove it and seemed ok. I left the truck there because the service dept was going to lower my truck by removing the block to lower the truck 3" because it was a work truck so needed it lower.I had appointment to get my truck lettered but cancelled do to the delay on my parts coming in from your service department till after christmas but my personal mechanic did it for me. As I was taking the truck home from your dealership my left turn signal flashed fast so I pulled over to check my blinkers all was working so I drove the 75 miles home, I find out a few days later that it was my tail light. Then on Jan second the radio stopped working the center area where the date/temp/back up camra on Jan 2 2024 all that was not working Later that day all came back on except the radio. Then I noticed the clock on Jan 3 2024 the clock was on military time and no buttons would work to let me change and still no radio. then later that day when the gears shift it shows 1/6 2/6 3/6 4/6 5/6 6/6 that also no longer showes. I call your place and yes I turned down the extended warranty thinking I had some warranty my impression was extended warranty meant I had some warranty but guess that was a no. All they was willing to do was replace my tail light and just check out my truck that I purchased, But my feeling that the truck I bought I feel never had the proper inspection so my trust with you ford company was broken. my impression was all they wanted was to see the truck. I trusted the Ford name but in my opinion your Ford dealership does not come close to Bartow Dealership. The guy doing my finance should of made it clear that once I drove it off the lot there would be no warrantee More

by blanier18 Verified Customer Verified Customer

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Great service everything was well explained I will recommend it I love your service,thi. recommend it I love your service,thi. More

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Great service. They always do a good job. They keep you informed of the process They always do a good job. They keep you informed of the process More

by JOSEPHTODD905 Verified Customer Verified Customer

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I had a perfect service visit with courtesy and professionalism. I also had a comfortable short stay in the customer lounge and enjoyed a Great Cup of coffee too! The work was done correctly and fa professionalism. I also had a comfortable short stay in the customer lounge and enjoyed a Great Cup of coffee too! The work was done correctly and fast too! :) More

by GERALD_C35 Verified Customer Verified Customer

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Good service easy to make your appointment for time you want and day friendly staff want and day friendly staff More

by jnkelly001 Verified Customer Verified Customer

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