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Ramona Plumlee
Ramona Plumlee at Victory Toyota of Brook Park
Refer Me

Ramona Plumlee | Page 2

New Car Sales Product Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
441 Reviews

Dealership Experience

7 yrs, 4 mos

5.0

441 Reviews

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441 Reviews of Ramona Plumlee

November 08, 2023

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Employee Rating

The staff at Metro Toyota was so helpful, courteous and kind, from the first interaction on through after the sale went through. Ramona P was there answering all of my question in a timely fashion. My truc More

by mike.kindermann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Barry Greenfield, Chad Higgins

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Nov 16, 2023

Victory Toyota of Brook Park responded

Mike, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 11, 2023

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Employee Rating

I have been going to Metro Toyota for well over 25 years. I have had the pleasure of working with Ramona for the past few cars. She goes out of her way to meet my needs. I have recommended her to others. More

by norinehastings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

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Oct 12, 2023

Victory Toyota of Brook Park responded

Norine, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

October 09, 2023

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Employee Rating

Metro is a great place to do business. Knowledgeable, service oriented and willing to work with you to fit your budget. More

by LivingstonAssociatesTC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Chad Higgins

Helpful
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Oct 12, 2023

Victory Toyota of Brook Park responded

Gary, Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Ramona will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

October 03, 2023

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I have purchased multiple cars from here over the years for myself and family. Anytime you walk in, someone always says hello and asks if you need help. If you are not ready to buy they are not pushy. More

by resa21980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Oct 07, 2023

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Ramona will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

September 30, 2023

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Employee Rating

Exceptional service, very friendly environment and workers were able to answer all my questions clearly. Great car buying experience. More

by Adambshep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim, Ryan Schneider, Mike Ferrett , Christopher Lombardo

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Sep 30, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

September 17, 2023

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Employee Rating

Ramona was very knowledge and nice. I was kept informed of the progress and when my car was expected More

by mauramackin
Recommend Dealer
Yes
Helpful
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Sep 25, 2023

Victory Toyota of Brook Park responded

Maura, Your recommendation of Ramona and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

September 17, 2023

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Employee Rating

Good experience . Purchased two vehicles from our salesperson. Couldn’t be happier.so far. Except for the 15 word minimum. More

by ROBBIEBTOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Sep 25, 2023

Victory Toyota of Brook Park responded

Hello Robbie, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

September 15, 2023

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Employee Rating

Great dealership, was very easy to work with and kept me up to date through out the process. More

by Fender2010
Recommend Dealer
Yes
Helpful
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Sep 25, 2023

Victory Toyota of Brook Park responded

We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

September 09, 2023

Dealership Rating
Employee Rating

She was amazing and very helpful . We will deff recommend her to our family and friends More

by rajsaldhi82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Sep 09, 2023

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family here at Metro Toyota! If you need anything at all please call Ramona to give you a hand!

September 02, 2023

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Employee Rating

A great place to purchase or lease your next auto. Ramona(sales),Bob(finance),and Chris(mgmt) are superb. More

by FA.STOLARSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright , Christopher Lombardo

Helpful
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Sep 09, 2023

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

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