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Ramona Plumlee
Ramona Plumlee at Victory Toyota of Brook Park
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Ramona Plumlee | Page 3

New Car Sales Product Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
441 Reviews

Dealership Experience

7 yrs, 4 mos

5.0

441 Reviews

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441 Reviews of Ramona Plumlee

August 10, 2023

Dealership Rating
Employee Rating

very good service, specifically Mrs. Ramona , she is the best sales that i ever have ! I really happy with the visit today! thank you! More

by leahli800322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Aug 12, 2023

Victory Toyota of Brook Park responded

Your recommendation of Ramona and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

August 03, 2023

Dealership Rating
Employee Rating

I was very happy with my experience, and got the car I wanted at a reasonable price. The customer service was excellent. More

by stephaniegibson11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Aug 05, 2023

Victory Toyota of Brook Park responded

Stephanie, Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

August 02, 2023

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Employee Rating

The entire buying experience was enjoyable no high pressure selling. I knew what I wanted and was treated to a few changes I didn’t know about to make my purchase even better. Ramona was great. I woul More

by mattbook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

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Aug 02, 2023

Victory Toyota of Brook Park responded

Matt, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

July 30, 2023

Dealership Rating
Employee Rating

Ramona is very kind, caring, thoughtful, and very knowledgeable! She's the best! A 1 service! More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

Helpful
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Aug 01, 2023

Victory Toyota of Brook Park responded

Lisa, Thank you for the business, It wonderful to hear that you were treated so well. Ramona works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

July 30, 2023

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Employee Rating

Ramona is awesome! She is very knowledgeable about the vehicles. She was efficient, kind, caring, thoughtful, smart, and funny. 👍 More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

Helpful
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Aug 01, 2023

Victory Toyota of Brook Park responded

James, Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 26, 2023

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Employee Rating

Ramona was very patient and explained everything. She was an absolute pleasure to work with. More

by trenholme
Recommend Dealer
Yes
Helpful
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Jul 26, 2023

Victory Toyota of Brook Park responded

We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

July 26, 2023

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Employee Rating

The sales people them at metro tayota is very helpful and nice very nice to talk to I must say I can recommend any one at metro tayota u guys have a blessed day More

by SUNINA3842
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider, Dawn Bell , Christopher Lombardo

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Jul 26, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

July 19, 2023

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Employee Rating

Very bad, no deal anymore with metro Toyota dealer! !! Very high interest… thanks you open my eyes… More

by CHET150681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Sutton, Dawn Bell , Christopher Lombardo

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Jul 22, 2023

Victory Toyota of Brook Park responded

Chet, We're sorry that you feel the way you do. You should be excited about your purchase. Please let me know if there is something I can help you with, 216-898-2902 Chad, Customer Service Manager

July 06, 2023

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Employee Rating

Very professional and easy to work with! They answered promptly and was always willing to help. More

by CHB42402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim, Ryan Schneider, Brandon Sutton , Christopher Lombardo

Helpful
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Jul 08, 2023

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Sam'sefforts could meet your satisfaction. We hope that you continue to choose us for all your future automotive needs. Safe travels!

June 30, 2023

Dealership Rating
Employee Rating

Service was really good, workers were very nice and helped me with anything I needed without hesitation. More

by KAITLYNSMITH097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sutton , Christopher Lombardo

Helpful
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Jul 01, 2023

Victory Toyota of Brook Park responded

Kaitlyn, Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

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