Ramona Plumlee
Ramona Plumlee at Victory Toyota of Brook Park
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Ramona Plumlee

New Car Sales Product Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
441 Reviews

Dealership Experience

7 yrs, 3 mos

5.0

441 Reviews

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441 Reviews of Ramona Plumlee

March 03, 2024

Dealership Rating
Employee Rating

I had a great experience buying a Toyota from Metro Toyota. Ramona, my salesperson, was knowledgeable, patient, and friendly. She took the time to show me all the features of the new vehicle we were pu More

by Naftali
Recommend Dealer
Yes

March 02, 2024

Dealership Rating
Employee Rating

Ramona was so pleasant and helpful. She didn’t rush us, but took her time, explaining all of the features on our new RAV4. More

by mamc620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider

February 26, 2024

Dealership Rating
Employee Rating

Ramona was a pleasure to work with. She did a wonderful job, showing us all the options, as well as, showing us how to use the different features in the car. More

by csturges521
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 21, 2024

Dealership Rating
Employee Rating

Everything was fine and everyone was good to work with. Only negative was having to wait so long for all the paperwork to get completed. Of course, I don't do well with waiting, I'm a guy! More

by DARQUILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Justin Schneider

Jan 29, 2024

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Ramona to give you a hand!

January 13, 2024

Dealership Rating
Employee Rating

Ramona is very helpful, kind and patient, couldn’t have asked for a better sales representative More

by mxy341
Recommend Dealer
Yes
Jan 29, 2024

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 07, 2024

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Employee Rating

This was our fifth purchase from Metro Toyota. Ramona and staff were superb. We expect to return again for our next vehicle. More

by philip.woost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Reider

Jan 09, 2024

Victory Toyota of Brook Park responded

Philip, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

December 26, 2023

Dealership Rating
Employee Rating

Our sales rep was Ramona. She was terrific, did not rush the process, very respectful of our time and very knowledgeable about the vehicle we purchased. We’ve purchased mult More

by Rakostel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2024

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Ramona will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

December 07, 2023

Dealership Rating
Employee Rating

Ramona was great to work with! She made the car buying process easy and stress free. More

by Kayla L
Recommend Dealer
Yes
Dec 19, 2023

Victory Toyota of Brook Park responded

Kayla, Thank you for the review! Your kind words made our day. We are so glad to hear that Ramona and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

November 24, 2023

Dealership Rating
Employee Rating

Ramona was so awesome and understanding to my situation, I am so grateful to the whole team More

by lopezz1120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins

Nov 25, 2023

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

November 16, 2023

Dealership Rating
Employee Rating

It was amazing working with metro toyota and Ramona was great at keeping us in the loop on our new car. If you are looking for a smooth car buying experience you need to go see Ramona at Metro Toyota. More

by TLCURBY33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2023

Victory Toyota of Brook Park responded

We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

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