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Mike Ferrett
Refer Me
261 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
17 yrs, 1 mo
Industry Experience
20 yrs, 2 mos
Languages Spoken
English
261 Reviews
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261 Reviews of Mike Ferrett
February 13, 2024
I've bought 7 vehicles from Metro before, I had a issue with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item a with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item and not covered under warranty. That's good but I had the truck for lees than a month and about 1200 miles. I had to find the Service Manager to get it replaced, Just less than a $10 dollar part. how do you know if it's bad if you don't us it right away. He finally had it repaired. More
by JOANN.BATTISTA
Verified CustomerOther Employees Tagged: Yacek Nazarczuk, Mike Hana, Dawn Bell
Helpful 
November 22, 2023
Very good experience. No pressure. Answered all my questions, concerns. A1 group. Excellent facility also. No pressure. Answered all my questions, concerns. A1 group. Excellent facility also. More
by canondee
Other Employees Tagged: Barry Greenfield, Steve Reider , New employee from. Sims Buick. We did the loan papers.
November 19, 2023
Best dealership in Ohio I’ll never buy and car anywhere else! Love it there else! Love it there More
by FERRETT151564
Other Employees Tagged: Aaron Andrews, Chad Higgins, Ryan Schneider, Terry Jelleson
November 17, 2023
They were very helpful and nice. I was able to purchase my car and do the paperwork quick and easy. I was able to purchase my car and do the paperwork quick and easy. More
by CAMERON22706
Other Employees Tagged: Aaron Andrews
November 15, 2023
Friendly sales people. Helpful staff. Knowledgeable product specialists. I have and will continue to recommend this dealership. I'm thankful to be able to purchase another Helpful staff. Knowledgeable product specialists. I have and will continue to recommend this dealership. I'm thankful to be able to purchase another car from here. More
by PEADUCKY03
Other Employees Tagged: Chad Higgins, Ken Konopka
November 01, 2023
It is always a pleasure to work with everyone at Metro Toyota! They are friendly, knowledgeable, and efficient. I am grateful for their help over many years. Toyota! They are friendly, knowledgeable, and efficient. I am grateful for their help over many years. More
by HappyCustomer
Other Employees Tagged: Ken Schneider, Ryan Schneider , Dan Schneider
November 01, 2023
Absolutely happy with the wonderful service from Metro Toyota. We came from out of town to purchase a minivan from them and they made sure that everything was in order for us to complete the transaction q Toyota. We came from out of town to purchase a minivan from them and they made sure that everything was in order for us to complete the transaction quickly and get us back on our way. Even filled the tank with gas. More
by ROB3782
Other Employees Tagged: Christopher Lombardo
October 25, 2023
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