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Mike Ferrett
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Mike Ferrett | Page 2
Used Car Sales
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
264 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
17 yrs, 2 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
English
264 Reviews
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264 Reviews of Mike Ferrett
November 01, 2023
It is always a pleasure to work with everyone at Metro Toyota! They are friendly, knowledgeable, and efficient. I am grateful for their help over many years. Toyota! They are friendly, knowledgeable, and efficient. I am grateful for their help over many years. More
by HappyCustomer
Other Employees Tagged: Ken Schneider, Ryan Schneider , Dan Schneider
Helpful 
November 01, 2023
Absolutely happy with the wonderful service from Metro Toyota. We came from out of town to purchase a minivan from them and they made sure that everything was in order for us to complete the transaction q Toyota. We came from out of town to purchase a minivan from them and they made sure that everything was in order for us to complete the transaction quickly and get us back on our way. Even filled the tank with gas. More
by ROB3782
Verified CustomerOther Employees Tagged: Christopher Lombardo
October 25, 2023
October 24, 2023
I found every single person I dealt with at the dealership courteous, honest, and helpful. I highly recommend this dealership!! dealership courteous, honest, and helpful. I highly recommend this dealership!! More
by DRKENKATZ
Other Employees Tagged: Ken Schneider, Ryan Schneider , Dan Schneider
September 30, 2023
Exceptional service, very friendly environment and workers were able to answer all my questions clearly. Great car buying experience. workers were able to answer all my questions clearly. Great car buying experience. More
by Adambshep
Other Employees Tagged: Sam Ibrahim, Ramona Plumlee, Ryan Schneider , Christopher Lombardo
September 25, 2023
Mike English Ferrett was great. Aside from coming in on his day off to help me, he was laid back and extremely knowledgeable about the Toyota product line, and specifically the Taco Aside from coming in on his day off to help me, he was laid back and extremely knowledgeable about the Toyota product line, and specifically the Tacoma product and what it offers and can be personalized. As for the rest of the staff, the new car manager came out of his way to offer pizza, and product knowledge of new cars and trucks. The owner spent time talking business and socializing to make me feel part of the Metro Toyota family. Then what about Bob? Bob is the finance guy that not only knew his products, but utlized his personality to make spending money like it was an easy good thing. A total great experience top to bottom. More
by mpiii
Other Employees Tagged: Bob Albright, Barry Greenfield, Tony Overman
September 20, 2023
Great experience no pressure from salesman! !! They got me out of a crappy car deal !! They got me out of a crappy car deal More
by Tacoma the baby Beast
Other Employees Tagged: Jeremy McClish, Barry Greenfield, Ryan Schneider, Sam Dakdouk , Christopher Lombardo, Kisha King
September 20, 2023
The process was easy from start to finish. Everyone was patient and explained each step of the process. Overall a very good experience. Everyone was patient and explained each step of the process. Overall a very good experience. More
by HEIDI15
Other Employees Tagged: Ryan Schneider , Dan Schneider
September 07, 2023
Mike is the best and i love purchasing from your dealership!!! This is my second vehicle from there and everyone is always so good to us. Keep up the great work!!! dealership!!! This is my second vehicle from there and everyone is always so good to us. Keep up the great work!!! More
by WZSKYHOOK1
Other Employees Tagged: Dawn Bell
September 06, 2023
It was good dealing with Mike as the salesman, he was responsive and personable. Fair price on the vehicle. As a Certified Toyota, I was surprised to find a pretzel and French fry under seat, and co responsive and personable. Fair price on the vehicle. As a Certified Toyota, I was surprised to find a pretzel and French fry under seat, and coolant was about a quart low. But very happy with the vehicle and the transaction. I would do it again. More
by MARK.KRAUS0
Other Employees Tagged: Chris Ollar
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