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Mike Ferrett
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Mike Ferrett | Page 27
Used Car Sales
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
264 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
17 yrs, 2 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
English
264 Reviews
Write a Review
264 Reviews of Mike Ferrett
March 29, 2018
Excellent! Everyone at Metro Toyota is friendly, courteous and professional. All service and pricing for car maintenance is explained to me in advance and after Everyone at Metro Toyota is friendly, courteous and professional. All service and pricing for car maintenance is explained to me in advance and after completion. I am always kept well informed. I like that Metro always stands behind their work and they get it right the first time. The waiting room is pleasant. The customer areas are always clean and tidy. What can I say, I love Metro Toyota and that's why I keep coming back. There are no surprises. More
by Loyal Customer
Verified Customer
Helpful 
March 28, 2018
Mike at Metro Toyota mike was very helpful and got me in the car i wanted! he got me something i could afford and didn’t try to upsell me! he was very kind and i know i wi mike was very helpful and got me in the car i wanted! he got me something i could afford and didn’t try to upsell me! he was very kind and i know i will be back for my next car! i’m really excited with my purchase! More
by laurendejulius
Other Employees Tagged: Jim Campo
March 15, 2018
Mike Farrett at Metro Toyota I had a wonderful experience dealing with Mike Farrett at Metro Toyota. I knew that I wanted a 2017 or 2018 Camry or 4 Runner and wasn’t sure if I wan I had a wonderful experience dealing with Mike Farrett at Metro Toyota. I knew that I wanted a 2017 or 2018 Camry or 4 Runner and wasn’t sure if I wanted to lease or purchase. Mike worked with me on the phone and through text and narrowed down things quickly and painlessly for me. I had all the info and it was between 2 Camrys. I went to the dealership and picked the one I liked and we took care of all the paperwork in less than an hour. Great experience! I drove away in a beautiful new Camry fresh off the truck with one mile on the odometer. Mike is great at what he does and I would highly recommend him to anyone who wants a smooth and easy car buying experience! More
by CoachMartin
March 09, 2018
EXCELLENT CUSTOMER SERVICE! This is the 3rd car I have purchased through 'English Mike', and I intend to continue to buy my automobiles from Metro, with English Mike as my Sales This is the 3rd car I have purchased through 'English Mike', and I intend to continue to buy my automobiles from Metro, with English Mike as my Sales Representative! I love the concern all staff show toward customers, from the Sales Personnel, Finance Dept, and Service! I have NEVER had a bad experience with Metro, and I purchased my first Toyota from Metro in 1995. I think the snacks and coffee provided for customers while waiting is a real demonstration of hospitality. More
by debsorenson
Other Employees Tagged: Jim Campo, English Mike
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