Rachel Walen

The leasing process took about 5 hours, no joke. No food, sitting in one chair... We were guaranteed we wouldn't double pay for overlapping lease paymentsz luckily we requested it in writing becaus No food, sitting in one chair... We were guaranteed we wouldn't double pay for overlapping lease paymentsz luckily we requested it in writing because sure enough, we got double charged and it took a month and maybe five phone calls to get it back. More

by master_wanderer Verified Customer Verified Customer

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Sheyla, Jhaziah, Rachel, Aaron, and Mostapha were all very professional, personable, and helpful. I appreciate it 👍👍 very professional, personable, and helpful. I appreciate it 👍👍 More

by C18 Verified Customer Verified Customer

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The dealer was straightforward and transparent about the costs and finances. David Kim the salesperson went above and beyond for me. costs and finances. David Kim the salesperson went above and beyond for me. More

by GOVINDA.BACHANI Verified Customer Verified Customer

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They are happy to help. Moved heaven and earth to get my car here early. They accommodated my needs when determining leasing terms, extending from 10 to 12k miles without pr Moved heaven and earth to get my car here early. They accommodated my needs when determining leasing terms, extending from 10 to 12k miles without price increase. More

by NICOLASKDC Verified Customer Verified Customer

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3 stars vs 4 or 5 due to the dealership charging me tax and license fees on the the vehicle I was trading in. These monies should have been part of the 'cost of doing business' and deducted as business cos and license fees on the the vehicle I was trading in. These monies should have been part of the 'cost of doing business' and deducted as business costs at the end of the year. We as buyers should NOT be required to pay for corporate expenses. So, I feel manipulated. Yet, I like this vehicle so I sucked it up and accepted the expense. The staff was fantastic. The finance agent was fantastic. Levi was great although that generation has ingrained understanding of EV technology that I as a 69 YO male lack. Meaning, I had enough charge in the battery to make home with 2 miles left on the battery. The menu for selecting a charge station was inaccurate. The charge station I found was broken. The dealership should have put a reasonable charge on this battery to get me home without: Anx-EV-iety. My new term for the stress of maybe not having enough battery to get there.......Dennis Littleton More

by DE.LITTLE.ONE Verified Customer Verified Customer

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Rachel and AAron worked relentlessly to get me into a really good situation. I am very happy with this dealership and my new car. Big shout out to Rachel, Jim and Aaron for helping me out! really good situation. I am very happy with this dealership and my new car. Big shout out to Rachel, Jim and Aaron for helping me out! More

by Levikindred Verified Customer Verified Customer

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Seattle Hyundai was provided TERRIFIC service when I picked up my new Ioniq 5. They scheduled the pickup at my convenience, had my car ready and right up front, gave me all the time I needed to do an in picked up my new Ioniq 5. They scheduled the pickup at my convenience, had my car ready and right up front, gave me all the time I needed to do an inspection and test drive, and handled all aspects of the purchase process very professionally. There were a couple of small things with the car to be dealt with, and I am very satisfied with how they were handled. They explained the extra coverage options thoroughly and in a non-pressured way, helping me to make the decision that was right for me. Everyone was very friendly and welcoming, including Daniel, Kacy, Aaron and Rachel. Strongly recommended!! More

by DANAM2134 Verified Customer Verified Customer

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We loved our experience with Seattle Hyundai. We will absolutely be referring our friends and family to them and we will be purchasing our next vehicle from them when the time comes. Rachel, Kacy We will absolutely be referring our friends and family to them and we will be purchasing our next vehicle from them when the time comes. Rachel, Kacy and Bari made the process hassle free and enjoyable. Rachel was able to provide us with an offer over the phone that was better than any dealer in the area and once we arrived at the dealership the only thing left for us to do was sign the paperwork. I cannot express enough how wonderful our experience was at Seattle Hyundai. We have had bad experiences at other dealerships in the past, but Seattle Hyundai's approach to selling cars was a refreshing upgrade to the car buying experience. Thank you again, Seattle Hyundai! More

by MAROTTA.NATE Verified Customer Verified Customer

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Great Service, friendly and attentive team that was able to answer all questions and meet our expectations. to answer all questions and meet our expectations. More

by THSAN Verified Customer Verified Customer

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Marco was amazing and he’s got my service done with no hassle. I would recommend all my friends and family to head to Seattle Hyundai :) hassle. I would recommend all my friends and family to head to Seattle Hyundai :) More

by Isa0 Verified Customer Verified Customer

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