Rachel Collins
Rachel Collins at RBM of Alpharetta
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Rachel Collins

Finance Manager

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
52 Reviews
5.0

52 Reviews

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52 Reviews of Rachel Collins

April 13, 2024

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Employee Rating

This was my first Mercedes Benz and the service was amazing, fast helpful and all that I asked for! More

by christa_mcintosh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Turry, Linda Luu

Apr 15, 2024

RBM of Alpharetta responded

Hi christa_mcintosh, Thank you for your wonderful review! We're delighted that you had such a positive experience with us. Our team works hard to ensure that every customer receives personalized attention and exceptional service, so it's fantastic to hear that we hit the mark with you. We truly appreciate your support and look forward to assisting you in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

April 12, 2024

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Linda Lu was amazing in helping me purchase my GLC! Thankyou! So much!!! Hope to come back for more cars.. More

by foryared@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Luu, Deisi Pizano

Apr 15, 2024

RBM of Alpharetta responded

Hello foryared@yahoo.com, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Linda Luu and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! We're wishing you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

April 11, 2024

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We appreciated the courtesy and professionalism shown by the staff from the minute we walked in the dealership. We did not have an appointment. Royce was available to assist us. He listened to us and sho More

by robertburroughs6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Royce Worley , The receptionist

Apr 12, 2024

RBM of Alpharetta responded

Hi Robertburroughs6, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Royce Worley. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

March 30, 2024

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Factory ordering my car here was far less stressful than looking through other makes' dealerships in hopes of finding a car with the specific features I wanted. Reza Azizi was very courteous and professiona More

by boyuanzheng1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reza Azizi

Apr 02, 2024

RBM of Alpharetta responded

Hi Boyuanzheng1, Thank you for your kind words! We are thrilled that Reza Azizi made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it’s wonderful to hear that Reza exceeded your expectations. We’ll be sure to share your feedback with Reza Azizi and commend him for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta

March 27, 2024

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Ezequiel made my experience amazing. The process was so quick and easy thank you! I would definitely send friends and family here. More

by shaunglazier
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ezequiel Rik

Mar 29, 2024

RBM of Alpharetta responded

Hi Shaunglazier, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Ezequiel Rik and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

March 24, 2024

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I have been a Mercedes owner for many years. I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experi More

by lu57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Byrd, Lori Mohr

Mar 29, 2024

RBM of Alpharetta responded

Hello Lu57, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

March 23, 2024

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Lori Mohr made the car buying experience a fun, exciting experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part More

by Christal Huft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Turry, Lori Mohr

Mar 23, 2024

RBM of Alpharetta responded

Hi Christal, Wow, what a fantastic review! Thank you, for choosing RBM of Alpharetta and for highlighting the exceptional service provided by Lori Mohr. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We hope you continue to enjoy the luxury and performance of your Mercedes-Benz for years to come! Best Wishes, Your Friends and Family at RBM of Alpharetta

March 22, 2024

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Britt Kaminsky is, in my book, rated a 10 on a 5-point scale! He actually assisted me when my original contact had a conflict for my appointment. Britt stepped in and immediately treated me like an old More

by mtaliaferro62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2024

RBM of Alpharetta responded

Hello Mtaliaferro62, Thank you sincerely for sharing your wonderful feedback with us! Your words are a true testament to the dedication and commitment of our team, especially Britt Kaminsky, who was thrilled to hear about your satisfaction. We strive to provide an exceptional experience to each of our customers, and we're delighted to have surpassed your expectations. At RBM of Alpharetta, we believe that purchasing a Mercedes-Benz should be more than just a transaction; it should be an unforgettable journey filled with excitement and satisfaction. We're thrilled to have been a part of your journey and to have helped you find the perfect vehicle to suit your needs and preferences. Your satisfaction is our top priority, and we're grateful for the opportunity to have earned your trust and loyalty. As you enjoy your new Mercedes-Benz, please know that our support doesn't end with the purchase. Our team is here to assist you with any questions or concerns you may have, and we're committed to providing ongoing support to ensure your ownership experience is nothing short of exceptional. Once again, thank you for choosing RBM of Alpharetta. We look forward to serving you for many years to come. Best Wishes, Your Friends and Family at RBM of Alpharetta

March 21, 2024

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I highly recommend this dealership for their outstanding customer service, professionalism, and thanks to the wonderful team who made my car buying journey a delight. More

by Stephy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Luu , Deisi

Mar 23, 2024

RBM of Alpharetta responded

Hello Stephy, Thank you for the wonderful review, Linda Luu! We're so pleased to hear that you're satisfied with your Mercedes-Benz purchase. Our team works hard to ensure every customer receives the best possible service, and it's fantastic to know that we hit the mark with you. Enjoy your new ride, and we look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

March 17, 2024

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Employee Rating

Top notch professionals every step of the way. Car deals with people from out of state can be difficult. Telephone calls, e-nails and texts were responded to very quickly. My salesman sent me a More

by USN1976
Recommend Dealer
Yes

Other Employees Tagged: Lisa Brennan, Ezequiel Rik

Mar 18, 2024

RBM of Alpharetta responded

Hi USN1976, We can't thank you enough for your wonderful review! It's fantastic to hear that Ezequiel Rik provided you with such a positive experience during your visit to our dealership. At RBM of Alpharetta, we strive to deliver excellence in every aspect of our service, and it's clear that Ezequiel embodies that commitment. We'll be sure to recognize Ezequiel Rik for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

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