52 Reviews
Write a Review52 Reviews of Rachel Collins
April 12, 2024
Linda Lu was amazing in helping me purchase my GLC! Thankyou! So much!!! Hope to come back for more cars.. Thankyou! So much!!! Hope to come back for more cars.. More
Other Employees Tagged: Linda Luu, Deisi Pizano
April 11, 2024
We appreciated the courtesy and professionalism shown by the staff from the minute we walked in the dealership. We did not have an appointment. Royce was available to assist us. He listened to us and sho the staff from the minute we walked in the dealership. We did not have an appointment. Royce was available to assist us. He listened to us and showed us various cars that met our requirements. More
Other Employees Tagged: Royce Worley , The receptionist
March 30, 2024
Factory ordering my car here was far less stressful than looking through other makes' dealerships in hopes of finding a car with the specific features I wanted. Reza Azizi was very courteous and professiona looking through other makes' dealerships in hopes of finding a car with the specific features I wanted. Reza Azizi was very courteous and professional throughout the process. More
Other Employees Tagged: Reza Azizi
March 27, 2024
Ezequiel made my experience amazing. The process was so quick and easy thank you! I would definitely send friends and family here. The process was so quick and easy thank you! I would definitely send friends and family here. More
Other Employees Tagged: Ezequiel Rik
March 24, 2024
I have been a Mercedes owner for many years. I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experi I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experience with Lori Mohr and Rachel Collins, and my excellent service experience with Steve Byrd, the decision to get another Mercedes was easy. Lori took the time to demonstrate all the vehicles with no pressure, and I found the perfect vehicle (E 350 4 Matic). It was not all about a car. I felt comfortable with RBM, and the total Mercedes experience was the difference maker. RBM and its employees all "get it." They are a quality dealership every step of the way. More
Other Employees Tagged: Steve Byrd, Lori Mohr
March 23, 2024
Lori Mohr made the car buying experience a fun, exciting experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part of the Mercedes family! More
Other Employees Tagged: Neil Turry, Lori Mohr
March 22, 2024
Britt Kaminsky is, in my book, rated a 10 on a 5-point scale! He actually assisted me when my original contact had a conflict for my appointment. Britt stepped in and immediately treated me like an old scale! He actually assisted me when my original contact had a conflict for my appointment. Britt stepped in and immediately treated me like an old friend. He was courteous, professional, and extremely knowledgeable. Britt took me for a pleasurable test drive, all the while educating me about my CPO GLC300. He stayed past store closing to help me close my deal, as I was anxious to have this vehicle as my own. Upon delivery, Britt walked me through all the steps and conducted a "professional photo shoot" for me to share with all my friends : ). I had a minor issue that was addressed as top priority by Brett, Daice, and the service manager. This is when the team really shined! Brett immediately engaged support and followed up with me 4 times over the next 24 hours. Count me as a happy RBM of Alpharetta customer who will be sending her friends your way!! More
Other Employees Tagged: Dan Berry, Don Ratajski, Craig Beauchamp, Deisi Pizano, Britt L. Kaminsky
March 21, 2024
I highly recommend this dealership for their outstanding customer service, professionalism, and thanks to the wonderful team who made my car buying journey a delight. customer service, professionalism, and thanks to the wonderful team who made my car buying journey a delight. More
Other Employees Tagged: Linda Luu , Deisi
March 17, 2024
Top notch professionals every step of the way. Car deals with people from out of state can be difficult. Telephone calls, e-nails and texts were responded to very quickly. My salesman sent me a Car deals with people from out of state can be difficult. Telephone calls, e-nails and texts were responded to very quickly. My salesman sent me a lot of pictures and a video that enhanced my confidence having purchased this car sight unseen. When I arrived at the dealership they executed a well-oiled plan to quickly complete the deal and get me back on the road. More
Other Employees Tagged: Lisa Brennan, Ezequiel Rik