QUERIDA WILLIAMS
QUERIDA WILLIAMS at Southern Ford
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QUERIDA WILLIAMS | Page 3

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.7
29 Reviews

Languages Spoken

English English

4.7

29 Reviews

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29 Reviews of QUERIDA WILLIAMS

March 14, 2024

Dealership Rating
Employee Rating

I don’t do theses for this reason ! ! I hate the writing!! Y’all did good and I will be back More

by vonfries
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Southern Ford responded

We appreciate your 5-star rating!

March 07, 2024

Dealership Rating
Employee Rating

Dealership? ?? Service Department with Eddie and crew, outstanding 👏. Competent, knowledgeable, prompt, professional and caring. Pleased More

by LERHEEL757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EDDIE MARSHALL

Mar 07, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 02, 2024

Dealership Rating
Employee Rating

Very courteous well explained problem and service felt like I was treated very fair earn my trust, and will use this dealership again More

by msouth59
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: EDDIE MARSHALL

February 20, 2024

Dealership Rating
Employee Rating

Great service, I will continue to bring my vehicles in for service and inspections in the future More

by WGHARKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 14, 2024

Dealership Rating
Employee Rating

Customer service in this department was excellent and very knowledgeable, both on the phone and in person. The front desk worker took his time and made me feel important to getting the job done, as plann More

by margemitch2004
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 07, 2023

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Employee Rating

Great work they did on my car. Very professional staff and clean environment and friendly. More

by emack_48197
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 04, 2023

Dealership Rating
Employee Rating

This dealership will work very hard to get you approved on any vehicle and make it happen, trust and believe, and service will make sure you’re taking care of in a very fast way… More

by dj KrAzY KrAz
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2023

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 31, 2023

Dealership Rating
Employee Rating

Technicians handled my vehicle with care and vehicle was left as clean as it arrived. Work was completed in a timely manner. Advisors were very friendly and helpful. More

by Sixfaces7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EDDIE MARSHALL

Nov 01, 2023

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 25, 2023

Dealership Rating
Employee Rating

Everybody is very polite and with your attitude to always serve customers I am very pleased with the service More

by zunma1967
Service Price Transparency
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Recommend Dealer
Yes
Oct 25, 2023

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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