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Primal Kumar
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Primal Kumar | Page 4
Express Service Advisor
Elk Grove Toyota
9640 West Stockton Blvd
Elk Grove, CA 95757
47 Reviews
47 Reviews
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47 Reviews of Primal Kumar
August 24, 2018
Good service exprience Service department and Xpress Lube area are very courteous and professional. They help you understand the issues with your car and help you save money Service department and Xpress Lube area are very courteous and professional. They help you understand the issues with your car and help you save money also. More
by Gurmeet Hanjrs
Other Employees Tagged: Steve Adams , Alvin Kumar , Chris Knight, Matthew Shrum
Helpful 
July 10, 2018
Toyota Experience I visit the dealership in the morning.I was told that I may have to leave the car there overnight, a gentleman named Primal Kumar rushed up and said t I visit the dealership in the morning.I was told that I may have to leave the car there overnight, a gentleman named Primal Kumar rushed up and said they were able to perform the service I need, since it's a safety and urgent concern. They were able to accommodate my schedule and provide me a ride back home. I received a call at 2:40 PM and was left a voicemail and told to return a call that the car is ready for pick up. I return a call at 3:15 PM and was that she will help me, provide me a ride back to the dealership. I didn't get any notification about my ride until I called back Andy at 3:45 PM and received a confirmation at 3:55 PM. He provided me a service for a ride. I got to the front desk and signed to authorize that I received my car. Andy left my driver side mat in my trunk, he dug into my middle console and searched through it. He left my car unwashed when Primal offered me a complimentary wash. I requested the front desk that my car was unwashed and she went to grab Andy's attention. He got the technician to pull up and provide me a complimentary wash. I told him that I appreciate his help, he gave me a smile and thumbs up and walked away. I realize my car had the AC on full blast and my radio was on much louder than what I was comfortable with. My driver side rear view mirror was broken and just sagging there. I do not appreciate what Andy or the technician did here. More
by Nathan1990
Other Employees Tagged: Andy Tran
May 14, 2018
Sales & Service Review This review is for the purchase of my vehicle in January 2018 and the Service I had done in May 2018. The employees that I have dealt with at Elk Gro This review is for the purchase of my vehicle in January 2018 and the Service I had done in May 2018. The employees that I have dealt with at Elk Grove Toyota are very friendly, helpful & knowledgeable. I have been a happy Toyota customer since 1999. More
by 53MPG
Verified CustomerOther Employees Tagged: Nai Saechao , Brian Rea
May 11, 2018
Happy with service experience...prompt and courteous. Very happy with service experience...prompt, courteous and fair. Much easier to deal with than non-dealer service centers, who often try to sale extra Very happy with service experience...prompt, courteous and fair. Much easier to deal with than non-dealer service centers, who often try to sale extra services. More
by BETHOLMES66
May 09, 2018
Nice work that I can trust. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. More
by LEE3NAM
Other Employees Tagged: Victor Reynoso, Alvin Kumar, John Nguyen , Christopher Wilson
May 08, 2018
Service review Called Elk Grove Toyota a week ago to schedule my 5000 maintenance and when I asked how long it will take, I was told it could take from 2-2 1/2 hours Called Elk Grove Toyota a week ago to schedule my 5000 maintenance and when I asked how long it will take, I was told it could take from 2-2 1/2 hours so I was glad when I came in and it only took less than hour. The service was fast and efficient. The only thing I wished they would have done was when I got my free car wash, they need to dry the car. I was left with water spots once it dried so I had to get another car wash. But overall I had a good experience. More
by HOWARD_TESSA
May 08, 2018
Timely and professional, plus friendly After 12 years of service with Elk Grove Toyota, I still feel like a valued customer! I have over 134,000 of well traveled miles on my 2006 Highlande After 12 years of service with Elk Grove Toyota, I still feel like a valued customer! I have over 134,000 of well traveled miles on my 2006 Highlander. Thanks! More
by SLAMB949
Other Employees Tagged: Fred Daniels
May 03, 2018
Always professional Each time I bring my car in for service the tax are very professional and knowledgeable about my car and what it needs. They also are knowledgeable a Each time I bring my car in for service the tax are very professional and knowledgeable about my car and what it needs. They also are knowledgeable about sales and product for your car and keep you well updated if you decide to wait while your car is serviced. More
by CATHY94044
April 24, 2018
service I was very pleased with the service I receive. Kumar primal was very helpful and informative. He didnt try to sell or say more things were wrong. I was very pleased with the service I receive. Kumar primal was very helpful and informative. He didnt try to sell or say more things were wrong. More
by JMILLER300
Other Employees Tagged: Jose Garcia
April 23, 2018
Excellent Donnie Anderson was very nice and he was able to meet all my needs in getting the car I wanted. Nai Saechao was fast to where it was an in and out in Donnie Anderson was very nice and he was able to meet all my needs in getting the car I wanted. Nai Saechao was fast to where it was an in and out in the finance department. Very helpful to where they both meets my needs. More
by VANGCHRISTY183
Other Employees Tagged: Nai Saechao , Donnie Anderson
