Phil Byrd | Page 2
Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
101 Reviews
Write a Review101 Reviews of Phil Byrd
October 09, 2023
Phil was great. He helped us through every stage of the buying process. Very nice guy, very professional. I would come back to him in the future. He helped us through every stage of the buying process. Very nice guy, very professional. I would come back to him in the future. More
Other Employees Tagged: Linda Ly
October 07, 2023
I received the best care, I was offered many options and they worked with me on my budget and my needs. they worked with me on my budget and my needs. More
Other Employees Tagged: Samantha Alejo
September 21, 2023
Your people services very good but we need discount because I always take my car to Honda service when needed because I always take my car to Honda service when needed More
Other Employees Tagged: Linda Ly, Kim Kelly Lujan, Alex Atienzo, Samantha Alejo
April 22, 2023
Phil Byrd (salesman) was knowledgeable about the vehicle he was selling, including the features, specifications, and pricing. Phil was friendly and approachable, he made me feel comfortable and at ease thr he was selling, including the features, specifications, and pricing. Phil was friendly and approachable, he made me feel comfortable and at ease throughout the sales process. He was attentive to my needs and listened carefully to my questions and concerns and provided helpful answers. He was honest and transparent giving exceptional customer service. Phil should be in upper management at this dealership. It’s not enough space for me to write about all his exceptional customer service skills. Sunny D. More
December 27, 2022
Simply put - wonderful buying experience, straight to the point, and no nonsense attitude. Even on his day off, Ty found time to show up and help me close my deal. I had such a wonderful buying experi point, and no nonsense attitude. Even on his day off, Ty found time to show up and help me close my deal. I had such a wonderful buying experience with Ty that this wasn't actually my first time buying with him. I had actually nearly purchased a car from him earlier this year. however due to the shortage at the time (and the price hike), I decided against it. This time around just like the first, Ty was straightforward with me regarding the car's price and what I'd be getting with my purchase. Fortunately this time around, I was able to cross paths with Phil as well. A close friend of Ty, Phil was able to help me while Ty was on his way to the dealer. Speaking for both of them, they were straight to the point. They never once tried to raise the price beyond what they offered on the sticker. Of course as some might be wondering. Were they able to lower price? Yes! They were able. Of course this will require some back and forth between you and Ty/Phil, but at the end of the day remember that the dealer's goal is to make money. (So don't expect to walk away with thousands off the stick prices, unless you really want to visit dealer after dealer for months on end like I tried to do.) I felt fortunate enough to get approx. 800 off. Though I believe anyone reading this review could do better, but like said, your mileage may vary. More
Other Employees Tagged: Ty Trieu , Frank Wong
June 28, 2022
The entire process went very smoothly. Susanna Yim kept in touch to ensure that the car I reserved was secured for me. Even while she went on vacation,she followed up to ensure everything Susanna Yim kept in touch to ensure that the car I reserved was secured for me. Even while she went on vacation,she followed up to ensure everything was fine. Phil Byrd covered for her in her absence the day I picked up the car and he was very patient when explaining all the bells and whistles. Robert V. in the business dept was thorough and very pleasant. Overall, a great experience at Norm Reeves Cerritos! More
Other Employees Tagged: Susanna Yim , Robert Villareal
January 18, 2021
Phil Byrd was amazing to work with! Best car buying experience I ever had. Extremely knowledgeable, patient and HONEST! Definitely recommend working with Phil and Lindy Ly. experience I ever had. Extremely knowledgeable, patient and HONEST! Definitely recommend working with Phil and Lindy Ly. More