Phil Byrd

The car buying experience can be difficult and nerve wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Hone wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Honestly if it wasn’t for her patients with me because I wasn’t sure about what model and trim level I might have purchased elsewhere. I had another sales person snap at me and I didn’t need that additional stress. She went above and beyond communicating and keeping me updated. Also the entire staff at norm reeves Honda Cerritos get and A+ for their professionalism and treating like a valued customer and make the car buying experience so wonderful and stress free. I can see why this dealership has so many potential customers and visitors looking for car.. Ask for Susanna Yim if u want the same experience I had More

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Excellent and straight forward. Seamless process Phil Byrd and Christian in finance is awesome. Will definitely buy another car here in the future Seamless process Phil Byrd and Christian in finance is awesome. Will definitely buy another car here in the future More

by beautring Verified Customer Verified Customer

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Efficient. Friendly. Organized. We felt that we got a good deal from an informed salesperson. Friendly. Organized. We felt that we got a good deal from an informed salesperson. More

by LIBBYFBCWVV Verified Customer Verified Customer

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It was very pleasant working with Phil Byrd! He went above and beyond to make purchase of my new car wonderful experience. I will definitely refer he to others! Thank you to Phil again! He went above and beyond to make purchase of my new car wonderful experience. I will definitely refer he to others! Thank you to Phil again! More

by cashroom0 Verified Customer Verified Customer

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Very friendly and no sales pressure. They had exactly what I wanted and gave me a great deal. They had exactly what I wanted and gave me a great deal. More

by gotoy2001 Verified Customer Verified Customer

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They made car buying experience enjoyable an easy They made car buying experience enjoyable an easy. Seamless process an was respectable of my time. made car buying experience enjoyable an easy. Seamless process an was respectable of my time. More

by shana.carlos Verified Customer Verified Customer

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It was great working with Phil Byrd. He is extremely personable and kind. Sales consultants usually have a reputation for being aggressive but Phil is the complete opposite. He makes you He is extremely personable and kind. Sales consultants usually have a reputation for being aggressive but Phil is the complete opposite. He makes you feel comfortable from the start. He's a great asset to the dealership and a model of what sales consultants should be like! Thank you, Phil Byrd!! More

by Happy Customer in LA! Verified Customer Verified Customer

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I loved the atmosphere. The attention to detail. The quickness of the process of purchasing a car. The patience of the dealership and their employees as well. The attention to detail. The quickness of the process of purchasing a car. The patience of the dealership and their employees as well. More

by msjennifertorres97 Verified Customer Verified Customer

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Great No T by ni mi bi nt ni by Gt NJ MI ni de More

by brbroyles Verified Customer Verified Customer

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He was helpful, knowledgeable, knew the right vehicle for me and most of all gave me excellent customer service. KUDOS to Mr. Pork me and most of all gave me excellent customer service. KUDOS to Mr. Pork More

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