Linda Ly
Linda Ly at Norm Reeves Honda Superstore Cerritos

Linda Ly

Internet Director

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.6
79 Reviews
4.6

79 Reviews

Write a Review

79 Reviews of Linda Ly

April 05, 2024

Dealership Rating
Employee Rating

Jerry Gonzalez helped me and he was great. Very helpful and professional. Process was convenient. More

by migueljusmiguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Jerry Gonzalez

Apr 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Jerry Gonzalez! We're thrilled to hear he provided helpful and professional service, making your car buying process convenient. We appreciate your business and look forward to serving you again in the future.

February 24, 2024

Dealership Rating
Employee Rating

The car buying experience can be difficult and nerve wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Hone More

by Paulvuvu007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional car buying experience. At Norm Reeves Honda Cerritos, we strive to make every customer feel valued and supported throughout their journey. We appreciate your feedback and look forward to assisting you in the future.

January 16, 2024

Dealership Rating
Employee Rating

The best ever Tnks ? ??? Has a customer it was my best experience. Ever thanks. More

by raul_cont56
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

November 09, 2023

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Both the internet manager and salesman did a great job in customer service. I would recommend both. More

by westiii2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Porter

Nov 10, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that our team provided excellent service and appreciate your recommendation. Your satisfaction is our top priority!

October 11, 2023

Dealership Rating
Employee Rating

Too much pushing for selling extended warranty etc. Should concentrate selling car and give a good deal to customer More

by Jakechae1
Recommend Dealer
No
Oct 15, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and apologize if you felt any pressure regarding extended warranties. Our goal is to provide the best possible experience for our customers, and we will take your feedback into account to improve our approach. Thank you for sharing your thoughts, and we hope to serve you better in the future. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

October 09, 2023

Dealership Rating
Employee Rating

Phil was great. He helped us through every stage of the buying process. Very nice guy, very professional. I would come back to him in the future. More

by energy.kpe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Oct 10, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Phil! We're thrilled to hear that he provided you with excellent assistance throughout the buying process. Customer satisfaction is our priority, and we appreciate your kind words.

September 21, 2023

Dealership Rating
Employee Rating

Your people services very good but we need discount because I always take my car to Honda service when needed More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your loyalty in choosing Honda service for your car needs. While we do our best to provide competitive pricing and high-quality service, we also periodically offer promotions and discounts. We recommend checking our website or contacting our service department for information on any current discounts or special offers that may be available.

Sep 21, 2023

None responded

I Like Honda. I had a Honda Motorcycle 50cc piston.when I was young in Viêt Nam 1966. Vety Good Car.Thanks

August 04, 2023

Dealership Rating
Employee Rating

Once already in finance salesman left did not wait for anything. Finance manager was like its mandatory for the alarm for the vehicle I have purchased a few car and paid off. Finance manager did not More

by arturartovallejo317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Diego Cruz , Could not remember name of finance namager

Aug 07, 2023

Norm Reeves Honda Superstore Cerritos responded

Suggested Response: We are concerned about your review and would like the opportunity to discuss it further. Please reach out at a time that works best for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

June 25, 2023

Dealership Rating
Employee Rating

Super kind and patient! She was able to reserve the car I wanted without any problems and able to answer all my questions. Definitely would recommend her to future buyers an More

by Kay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christina Nuval

Jun 25, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this feedback for our team, Kay! We're thrilled that Linda and Christy helped you get behind the wheel of a new Honda and we hope you'll reach out again for maintenance in the future!

June 06, 2023

Dealership Rating
Employee Rating

He was super helpful and he got me the best deal I would definitely recommend him! More

by Gallegosmelissa6
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ty Trieu

Jun 06, 2023

Norm Reeves Honda Superstore Cerritos responded

Melissa, thanks so much for sharing this kind feedback for Linda and Ty! We're so glad to hear that you had a 5-star experience and we hope to work with you again in the future! Enjoy your new Honda!

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