Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands
Refer Me

Paula Alpha | Page 4

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
278 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

23 yrs, 6 mos

5.0

278 Reviews

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278 Reviews of Paula Alpha

April 07, 2023

Dealership Rating
Employee Rating

World Class Customer Service! I live in Oklahoma and traveled all the way to Texas just to purchased my brand new Mercedes Benz from the Woodlands. That should tell you the servic More

by Melindagl450
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl

Apr 08, 2023

Mercedes-Benz of the Woodlands responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 31, 2023

Dealership Rating
Employee Rating

As a younger adult it can be challenging when going to purchase a car without knowing the correct knowledge needed. With Trent and Mike I was able to find the perfect car for myself even after already dec More

by llogan121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Lilley, Trent Hjuler

Apr 02, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear that Trent and Michael were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 22, 2023

Dealership Rating
Employee Rating

Thank you David González. He helped my husband and I to feel confortable on the process to bought our car. Very professional, good listener and we hardly recommend him. More

by Nadia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, David Gonzalez

Mar 22, 2023

Mercedes-Benz of the Woodlands responded

Nadia, thank you so much for choosing Mercedes-Benz of the Woodlands! Congrats on your new purchase, and let us know if we can be of any more assistance! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 21, 2023

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Employee Rating

Inventory at The Woodlands dealership was awesome. Our salesman, David G was just as awesome. Respectful of our time, and no back and forth haggling, overall a great experience. Thank you MBOTW and t More

by marvindds
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Mar 21, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with David here at Mercedes-Benz of the Woodlands. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 18, 2023

Dealership Rating
Employee Rating

Overall great experience! We were in and out quickly with all of our questions answered and the perfect vehicle. More

by artrod84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Mourtada, Katherine Stern

Mar 20, 2023

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 04, 2023

Dealership Rating
Employee Rating

Marcos was extremely helpful throughout my entire process of car shopping. He’s been helpful since September when I first spoke with him! Thank you so much Marcos you are the best !! More

by nickolas_vallier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales

Mar 06, 2023

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Marcos was able to help, Nickolas, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 27, 2023

Dealership Rating
Employee Rating

Everyone we worked with from sales to finance were pleasant, attentive, and accommodating! It was truly a wonderful experience from start to finish. Thank you to Mercedes-Benz of The Woodlands! We wou More

by Diminer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface, Michael Lilley

Feb 27, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 21, 2023

Dealership Rating
Employee Rating

Love the car even better are the people advising and servicing the cars always very friendly even when i take so much of their time More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

terry responded

best all around

February 18, 2023

Dealership Rating
Employee Rating

My car buying experience has never been so easy and fast! Sam was awesome! He helped me find the perfect car and was very nice and made the process simple and a breeze. I highly recommend this location! Ask More

by darajones0117
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez , Sam Kraim

Feb 19, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review, Dara. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 27, 2023

Dealership Rating
Employee Rating

Working with George Buchanan was a pleasure no fuss he just got all the figures and it was easy to decide on getting the vehicle. And the rest of the process in finance at the dealership went with no pro More

by Williek
Recommend Dealer
Yes

Other Employees Tagged: George Buchanan

Jan 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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