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Paul Cooper
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Paul Cooper | Page 3
Lexus Certified Service Consultant
Metro Lexus
13600 Brookpark Rd
Cleveland, OH 44135
35 Reviews
I took automotive courses early on at a community college. I then went to be a lube tech at a few different shops and eventually became a service writer at a dealership and stayed there for about 9 years. I recently made the move from Seattle to here in Cleveland and have started my journey here at Metro Lexus. I moved here mainly for the cost of living but I also like experiencing new places, people and environments. Every state, city and neighborhood always have their own personality and perspectives. The experience here has been great, busy, but great. All the system are completely new to me but everyone is very helpful and it has made the transition a lot easier.
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35 Reviews of Paul Cooper
Helpful 
June 12, 2022
Always excellent service. Quick and thorough turnaround. Friendly, knowledgeable staff. Facility is spotless. Loaner cars are clean and new. Latest technology employed. Quick and thorough turnaround. Friendly, knowledgeable staff. Facility is spotless. Loaner cars are clean and new. Latest technology employed. More
by mjlohio
Other Employees Tagged: Marisa Bekoscke, Cordis Bunch, Josh Jancha, Taylor Tyndall
June 03, 2022
My hour and a half at Metro Lexus was well within the appointment time allotted for my service. Paul was very accommodating and clearly explaining the work to be done. appointment time allotted for my service. Paul was very accommodating and clearly explaining the work to be done. More
by daveandregg
Other Employees Tagged: Peter Mapp, as always charming and outgoing.
April 02, 2022
Fabulous service. Prompt and thoughtful. Reassuring and thorough with SUV mechanical review. Pickup and return driver a true gentleman. Prompt and thoughtful. Reassuring and thorough with SUV mechanical review. Pickup and return driver a true gentleman. More
by Lindameglin
Other Employees Tagged: Josh Jancha , Kevin McGuire, Rick the driver
March 22, 2022
The service was good, called and got a same day appointment, got me in and out in the time frame they said appointment, got me in and out in the time frame they said More
by Don’t have one
Other Employees Tagged: Josh Jancha , Marcia Jackson
February 05, 2022
The friendly,efficient manner is inviting. Willingness and patience in answering questions is appreciated. Knowledge of the product by all involved brings confidence. The customer is made to feel import and patience in answering questions is appreciated. Knowledge of the product by all involved brings confidence. The customer is made to feel important. First class operation! More
by fr.norm
January 06, 2022
Pete (Gm)Jeff (gsm) and Lisa my sales consultant were awesome. She had the car I was interested in ready before I got there. Great customer service..washed. Cleaned. And a full tank of gas!! awesome. She had the car I was interested in ready before I got there. Great customer service..washed. Cleaned. And a full tank of gas!! More
by Bankshot5660
Other Employees Tagged: Peter Mapp, Jeff Sustersic , Lisa Cales, Denae Jones, Skyler
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