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Paul Cooper
Paul Cooper at Metro Lexus
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Paul Cooper | Page 4

Lexus Certified Service Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
35 Reviews

I took automotive courses early on at a community college. I then went to be a lube tech at a few different shops and eventually became a service writer at a dealership and stayed there for about 9 years. I recently made the move from Seattle to here in Cleveland and have started my journey here at Metro Lexus. I moved here mainly for the cost of living but I also like experiencing new places, people and environments. Every state, city and neighborhood always have their own personality and perspectives. The experience here has been great, busy, but great. All the system are completely new to me but everyone is very helpful and it has made the transition a lot easier.

4.9

35 Reviews

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35 Reviews of Paul Cooper

December 18, 2021

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Employee Rating

Enjoyable experience. They addressed my problem right away. Problem. they stood behind their work. Service tech informative and easy to work with. More

by Nanmanka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Dec 20, 2021

Metro Lexus responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

December 17, 2021

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Employee Rating

Quick, friendly, straightforward service. I was helped by Paul and Micah and they both were wonderful. More

by IKinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Micah

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Dec 17, 2021

Metro Lexus responded

Thank you for this wonderful review! We are pleased that our team delivered an awesome service experience, and it's great that Paul and Micah were nice to work with.

December 15, 2021

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Employee Rating

I always have a great experience with Metro Lexus for more than 20 years. The Service Department fixes my car and it stays fixed. More

by Dwebb999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Dec 15, 2021

Metro Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experiences through all these years! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Metro Lexus

August 14, 2021

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Employee Rating

Service occurred as we discussed if not a bit faster. Overall excellent experience. More

by Tandrsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 16, 2021

Metro Lexus responded

We're so glad we could be a help! Thank you for choosing Metro Lexus, and come back again soon!

August 08, 2021

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Employee Rating

The service was excellent, thorough, and professional the same as it has been since 1999. More

by aidengma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 08, 2021

Metro Lexus responded

Thank you for the fantastic review - it's validating to know we've been providing the amazing service we strive for over the years. Take care, and see you again soon! - the Metro Lexus team

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