Paul Cooper

The car (2022) was towed there from my garage. It was a battery issue, I was very pleased with the prompt service and have enjoyed many years being with Lexus . dealership. It was a battery issue, I was very pleased with the prompt service and have enjoyed many years being with Lexus . dealership. More

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very good service . very pleasant to talk with. also answer questions you my have. a pleasure to deal with. very pleasant to talk with. also answer questions you my have. a pleasure to deal with. More

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Very efficient and timely service. Worked very well with Lexis body shop. Car was serviced and body shop work done within a week. Worked very well with Lexis body shop. Car was serviced and body shop work done within a week. More

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My first Lexus was a 2004 and I would never buy anything else. My 2018 is my 5th Lexus and I love it. Excellent service and great coffee ☕️ else. My 2018 is my 5th Lexus and I love it. Excellent service and great coffee ☕️ More

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This is the third vehicle I have purchased at Metro Lexus. Every aspect of the purchasing process was outstanding! Mr. Map directed me to Matt Long to assist me in my purchase. Matt was knowledgeabl Lexus. Every aspect of the purchasing process was outstanding! Mr. Map directed me to Matt Long to assist me in my purchase. Matt was knowledgeable and able to answer questions I had during my purchase or refer me to the appropriate party. The customer service has always been top notch and the reason I continue to return! More

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Lisa was extremely helpful in finding a car I wanted. It took while to find both the interior and exterior color I wanted. I really enjoyed working with her and Metro Lexus, and highly recommend them! It took while to find both the interior and exterior color I wanted. I really enjoyed working with her and Metro Lexus, and highly recommend them! More

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Staff were terrific in taking car in and in delivering it to me!!! Thanks to all! to me!!! Thanks to all! More

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When you finished with the service of my car, i was given a bill by someone and it showed that it was twice as high as the estimate. I left a little disappointed since I was told they did other things which a bill by someone and it showed that it was twice as high as the estimate. I left a little disappointed since I was told they did other things which merit the increase in rate. But later in the day I received a call from Paul Cooper explaining that a mistake had been made with the identifying code for the service and I would be defunded half of what I paid. I was extremely delighted and impressed by Paul double checking the service paperwork to make sure everything went ok, since he was the one who checked me in! I am very impressed and grateful to Paul Cooper for his very thorough examination of what happened that I will personally ask for him on my 30,000 mile checkup. I look forward to seeing him again as he seems as honest as the days are getting long, as the old saying goes! Thank you Paul for your diligence in this matter, I look forward to seeing you again soon! More

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We are 25 plus customers of this dealership and their service and sales staff have given us excellent attention every time. We highly recommend them and will come back again. service and sales staff have given us excellent attention every time. We highly recommend them and will come back again. More

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The staff was great from the service department to sales ,Ryan Yee was tremendous in walking me through the buyout process ,I thank you ,Ryan Yee was tremendous in walking me through the buyout process ,I thank you More

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