Matt Long
Matt Long at Metro Lexus
Refer Me

Matt Long

Master Certified Sales and Leasing Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
234 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

234 Reviews

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234 Reviews of Matt Long

April 01, 2024

Dealership Rating
Employee Rating

They were able to answer all of our questions throughout the entire process and treated us wonderfully More

by Lmurray1321
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

We're so glad to know that our team at Metro Lexus was able to provide you with all the answers you needed! Thanks for sharing this wonderful experience with us - enjoy the ride!

March 31, 2024

Dealership Rating
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Matt is amazing! He makes the buying experience an enjoyable one - no pressure at all. He looks for the car you are searching for and calls you when he sees one he th More

by kencris102
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

Ken, it's fantastic to know that Matt has consistently provided you with excellent service at Metro Lexus! We're glad he found the perfect 2024 Lexus NX 350h for you. Thanks for your continued support and kind words about our team!

March 31, 2024

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Matt worked with me to get my dream car. It was a rare find, but he came through. It’s my third and favorite NX from Metro Lexus. Thanks Matt! More

by Kristel W.
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic

Apr 01, 2024

Metro Lexus responded

Kristel, we're so glad to know that Matt was able to help you find your dream car at Metro Lexus! Enjoy every ride in your new NX. Thanks for sticking with us!

March 31, 2024

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He is friendly sincere and thoughtful He spent time with us after the sale to familiarize us with the car More

by Nanuck1
Sales Price Transparency
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Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

We're so glad to know you had a friendly and thoughtful experience at Metro Lexus! It's important to us that our customers feel comfortable with their new car before they drive off the lot. Thanks for your positive feedback!

March 31, 2024

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Matt was responsive at all times, answered all my questions and was patient with my decision making. More

by Ottertrish
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Apr 01, 2024

Metro Lexus responded

Thank you for reviewing Metro Lexus! It was so kind of you to share your experience.

March 31, 2024

Dealership Rating
Employee Rating

I have been a customer of Metro Lexus since 2005. I have had excellent service on each visit, whether it was to lease a new vehicle or to to get my vehicle serviced. I have been a client of Matt Long More

by C. Larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Apr 01, 2024

Metro Lexus responded

Larry, we appreciate your loyalty to Metro Lexus and Matt over the years! It's great to know that you've had consistently excellent experiences with us. Thanks for recommending our dealership - it means a lot!

March 30, 2024

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I love this dealership! It’s so clean and beautiful and everyone is so friendly. More

by sweetiepie1942
Sales Price Transparency
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Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

Thank you for taking the time to review Metro Lexus! It really means a lot to hear that you're happy.

March 30, 2024

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Employee Rating

Professional, accommodating, and friendly. We were met at the door courteously but not pushy. Very comfortable to work withh More

by Mickie
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Skinner

Apr 01, 2024

Metro Lexus responded

Mickie, we're glad to know you found our team at Metro Lexus professional and accommodating. We always aim for a comfortable experience for all our customers. Thanks so much!

March 30, 2024

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Matt made sure everything went smooth and made the process very easy. Would recommend to friends and family. More

by Lexus Rx350
Sales Price Transparency
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Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

We're glad to know Matt made your experience at Metro Lexus smooth and easy! We appreciate the recommendation. Safe travels in your new vehicle!

February 20, 2024

Dealership Rating
Employee Rating

Metro Lexus is a great dealership. We just obtained our third leases car and could not be more pleased. Our sales representative, Matt Long, was great to work with. Once we decided on More

by mlotter56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Andrew Cross

Feb 20, 2024

Metro Lexus responded

We're so glad to know that you had a great experience with Matt and our team at Metro Lexus. We always aim for seamless deliveries and top-notch service, especially when it comes to helping customers transition into their new cars. Thanks for your continued support!

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