Pat Cook | Page 2

After 40 years of driving a company car I just bought my first new car since 1978. I was fortunate to have has Sima Chaoul as my Sales Associate. Sima made this very important and expensive experience a p first new car since 1978. I was fortunate to have has Sima Chaoul as my Sales Associate. Sima made this very important and expensive experience a pleasure! He guided my through the buying process and spend a great deal of his time teaching me about my new WV Atlas Cross Sport, sent me informational downloads and followed up on the sale to see how I was enjoying my new car. He was patient, affable and passionate about his dealership and product line. He's the best, Bill & Marie H. More

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Kel was extremely helpful. They gave me a good upfront offer and the whole process was very professional and easy. Would happily do business with again! offer and the whole process was very professional and easy. Would happily do business with again! More

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Great experience with Simo and team My wife and I had a fantastic experience with Simo as our salesman. He was very knowledgeable of the product and answered all of our questions. The wh My wife and I had a fantastic experience with Simo as our salesman. He was very knowledgeable of the product and answered all of our questions. The whole process was very efficient and we went him with a new car in 2 days. Keep up the great work everybody! More

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Horrible Service - Buyer beware I am really disappointed. I have only owned my Jetta for 9 months and have had issue after issue. To compound the fact that this car exemplifies very I am really disappointed. I have only owned my Jetta for 9 months and have had issue after issue. To compound the fact that this car exemplifies very poor quality and has been nothing but problems, the car has also repeatedly not been appropriately diagnosed which has led to the car wastefully traveling back and forth to this dealership. The car has traveled repeatedly back and forth from the dealership both in between repairs as we waited for "issues to recreate" and subsequently as experimental repairs were done that did not repair the car. Every time the car traveled over 30 miles were added to the car. This doesn't include all the times the vehicle had to be test driven and taken home at night as the dealer worked to determine the problems. Most recently, the car has been having this same issue since it was first presented to Wynn late fall 2019 and now by 40 miles I am being put up against a wall with a repair that is not be covered, by 40 miles... would the car have been appropriately diagnosed before this repair would be covered by CPO. I do not think it is appropriate or fair that I have to bear the cost of this problem when the dealership's service department has contributed to this situation. I have tried repeatedly to amicably reach a resolution, but instead have been shocked by level of disregard of the dealer. Wynn will not stand by its own product, their errors, contributions to the problems and own their wrongdoing. Just hope this review helps another buyer make an informed decision before purchasing anything CPO from here or from having it serviced here. More

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Great staff...everyone was helpful, even another salesman who helped with a tech question when I just dropped unannounced. Everyone was extremely friendly and professional! who helped with a tech question when I just dropped unannounced. Everyone was extremely friendly and professional! More

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My wife and I had a wonderful experience buying a certified pre-owned Volvo XC60 from Jim Wynn. Simo was an excellent salesman and was very knowledgeable. My wife and I are really enjoying the car an certified pre-owned Volvo XC60 from Jim Wynn. Simo was an excellent salesman and was very knowledgeable. My wife and I are really enjoying the car and will look to buy from Jim Wynn again! More

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You would think a 5-star review would NOT be in order after Mac forgot to give me gas and put paperwork owed in my glovebox. But...when he apologized and offered to drive both to my house (over an hour after Mac forgot to give me gas and put paperwork owed in my glovebox. But...when he apologized and offered to drive both to my house (over an hour away) right away, I knew the guy who sold my family FIVE VW’s in 4 years was worth a 5-star review!! More

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Matthew Durkin From Wynn Volkswagen is the best . We recently brought Jetta SE 2019 and he gave us the best deal and guided very well. Everything was just perfect. Matthew is very good sales person who recently brought Jetta SE 2019 and he gave us the best deal and guided very well. Everything was just perfect. Matthew is very good sales person who understand customers requirement and deliver as per there needs . Thanks More

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Best car buy experience ever! Thanks to Rob, Simo and the rest of the sales staff they made my car buying experience easy, fun and enjoyable! Lisa the Finance Manager was Quick and Thanks to Rob, Simo and the rest of the sales staff they made my car buying experience easy, fun and enjoyable! Lisa the Finance Manager was Quick and efficient and made the paperwork process quick and easy with no pressure. I will definitely be returning to purchase another car from Wynn VW. I will recommend Wynn VW to all my family, friends and anyone else who's looking for a vehicle! More

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VW Sales professionalism wins deal over Ford Simo and the VW Wynn team demonstrated first class customer service. They scheduled an appointment after receiving our email inquiry. The car was read Simo and the VW Wynn team demonstrated first class customer service. They scheduled an appointment after receiving our email inquiry. The car was ready, we had a test drive and Simo took the time to understand what we wanted, our timeframe and price range. All follow-up was timely and the overall experience exceeded the expectations of my wife and I. Car delivery and “signing the paperwork” was efficient resulting in another member of the Wynn VW family More

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