Pat Cook
Pat Cook at Jim Wynn Volkswagen
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Pat Cook

General Manager

Jim Wynn Volkswagen

2021 W Main St
Norristown, PA 19403

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50 Reviews
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50 Reviews

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50 Reviews of Pat Cook

August 04, 2022

Dealership Rating
Employee Rating

Great experience. Steve Pion was extremely knowledgeable about the vehicle we chose. All around great experience. I wanted a bow on the car to surprise my wife and th More

by Johnstone57
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Pion , Kel Rohrbaugh

March 15, 2022

Dealership Rating
Employee Rating

Good experience with the Wynn group. Made our purchase easy,no pressure.Knowable staff with the products they sell.Helpful and friendly service.Would purchase from there again More

by Bob Connor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Pion , Lisa Puggi

December 24, 2021

Dealership Rating
Employee Rating

I'll keep this short. Wynn VW has a car shown on their site that's not available. When contacting them by text I was told it was available and asked to come in at 6:30 by Erin S. and an internet sales rep More

by keithedavies59
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 27, 2021

Jim Wynn Volkswagen responded

We apologize for any miscommunication, Keith. The vehicle you were looking for was presold and not properly marked in our system. We will make the correction to our websites. Thank you for brining this to our attention.

Dec 27, 2021

keithedavies59 responded

I understand that oversight, having an internet based service not connected to your dealership verifying inventory and setting appointments I don’t.

September 02, 2021

Dealership Rating
Employee Rating

My mom has bought multiple cars from Simo, we have been going for around 20 years, and never had a bad experience. I was excited to be able to buy a car from him this year, during COVID when it was hard to More

by tittlemelissa
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Simo M Chaoui, Justin Chaoui, Tyler Cook , Lisa Puggi

September 01, 2021

Dealership Rating
Employee Rating

Always a pleasure to buy a car from Simo, He has been my salesman for 20 years and 5 vehicles. I wouldn’t go anywhere else, service department is also top notch. Lisa The financial person was also a pleasu More

by MariaT
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo M Chaoui, Justin Chaoui, Tyler Cook , Lisa Puggi

August 07, 2021

Dealership Rating
Employee Rating

Mac was very very helpful from beginning to end...He worked with me and my lack of time in my schedule, but made the process as smooth as can be.... amazing experience More

by Ceron.M L B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mac McArthur , Kel Rohrbaugh

June 29, 2021

Dealership Rating
Employee Rating

The car buying experience at Wynn Volkswagen was great from the moment I walked through the door. The staff was friendly and helpful in every way, I felt that the salesperson and the finance manager were More

by S.j.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Pion, Simo M Chaoui , Lisa Puggi

June 14, 2021

Dealership Rating
Employee Rating

Mac & the team at Wynn couldn’t be better! They go above and beyond to ensure the best experience which is why we’ve bought 3 cars from them. More

by laurakl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mac McArthur

April 28, 2021

Dealership Rating
Employee Rating

I recently purchased a 2021 Atlas Cross Sport from Simo Chaoui and couldn't be happier with the service I received while shopping and continue to receive post-purchase. Simo was knowledgeable, friendly, re More

by Crowl-McGrath
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 09, 2021

Dealership Rating
Employee Rating

Just wanted to shout out Pat Cook! He went above and beyond. He got me out of my lease and into a new Jetta SEL lease. He made a 4 time Jetta owner very happy again! He didn’t have to do that but he w More

by sand4299
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Simo M Chaoui, Justin Chaoui

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