Neil Knutson

Burnsville Toyota responded

Thank you for sharing your feedback. We genuinely appreciate your patience and understanding regarding the inconvenience during your car pickup. Your time is valuable, and we aim to improve our processes to prevent such situations in the future. We're glad we could promptly address the issue the next day during your appointment. Please be assured that we are continuously working on enhancing our communication to provide a smoother experience for our valued customers. Thank you for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Burnsville Toyota responded

Thank you, Andrew, for sharing your positive experience with Burnsville Toyota! We are delighted to hear that our technician provided excellent and efficient service. We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Burnsville Toyota responded

Thank you for your review, Charlie. We appreciate you taking the time to share your experience with Burnsville Toyota. If there is anything specific you feel we could improve on, please feel free to reach out to us directly. We value your feedback and are committed to providing excellent service to our customers. Thank you for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Burnsville Toyota responded

Thank you for your kind words! We are thrilled to hear that you appreciate our knowledge and expertise at Burnsville Toyota. We always strive to provide the best service possible. We look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Burnsville Toyota responded

Thank you for the fantastic review! We appreciate your loyalty and trust in Burnsville Toyota for all your car service needs. We look forward to serving you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Burnsville Toyota responded

Thank you, Kenya, for the positive feedback! We are glad to hear that everything was done in a timely manner at Burnsville Toyota. Your satisfaction means a lot to us, and we look forward to serving you again in the future! 😊😊 Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Burnsville Toyota responded

Thank you for the great feedback, Wally. We appreciate hearing all comments so we can provide the best service to our customers. I am glad we were able to get your windshield wiper replaced easily. Please reach out to me if you have any questions or concerns. We look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Burnsville Toyota responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Burnsville Toyota responded

Thank you for taking the time to leave a positive review, Kate! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com