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Riley Flenniken

Overview Reviews (49) Inventory (216)

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Riley Flenniken

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Riley Flenniken

Service Advisor

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

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4.6

49 Reviews

Overview Reviews (49) Inventory (216)

4.6

49 Reviews

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49 Reviews of Riley Flenniken

June 01, 2024

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Employee Rating

This is our 5th purchase from Burnsville Toyota. We won't go anywhere else! We are soo happy with them!!! We won't go anywhere else! We are soo happy with them!!! More

by nfelcyn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Mario Najera

Helpful 0

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June 01, 2024

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I was again very satisfied with the service and this lady tech was very helpful and made sure I knew everything they were doing to my RAV4. tech was very helpful and made sure I knew everything they were doing to my RAV4. More

by PRAMIREZ2

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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May 26, 2024

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Great! Good service. Shuttle option. Friendly. We will be back again when our car needs service. Good service. Shuttle option. Friendly. We will be back again when our car needs service. More

by LAFOLLETTE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Mario Najera

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with Burnsville Toyota! We're thrilled to hear you found our service great, shuttle option convenient, and our team friendly. We look forward to welcoming you back for your future car service needs. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

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It’s best dealer for ever so thanks and will there next time soon as possible time soon as possible More

by AXMEDQADAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Mario Najera

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for the glowing review! We're thrilled to hear that you had such a positive experience with us at Burnsville Toyota. We can't wait to welcome you back on your next visit. See you soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

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Good job done okey for nest time perfect and excellent customer service i will always customer service i will always More

by Odoiharry59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for the kind words and the 5-star rating! We are delighted to hear that you had a perfect and excellent customer service experience with Burnsville Toyota. We look forward to welcoming you back in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 24, 2024

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I always feel like the work done can be trusted and done right. They always treat me well. right. They always treat me well. More

by MIKEKUETHE13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 28, 2024 -

Burnsville Toyota responded

Thank you for the positive review, Mike! We're glad to hear that you trust Burnsville Toyota's work and feel well-treated by our team. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 13, 2024

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The service was fast, great, and right to the point. The technician who assisted me went above and beyond. The technician who assisted me went above and beyond. More

by HODGSONJANDREW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Mario Najera

Helpful 0

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May 15, 2024 -

Burnsville Toyota responded

Thank you, Andrew, for sharing your positive experience with Burnsville Toyota! We are delighted to hear that our technician provided excellent and efficient service. We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2024

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Employee Rating

excellent service was informed of findings of recall and advised immediately that there were no defects noted excellent waiting area and wonderful staff advised immediately that there were no defects noted excellent waiting area and wonderful staff More

by guard42362

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Mario Najera

Helpful 0

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May 07, 2024 -

Burnsville Toyota responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

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Employee Rating

Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Mario Najera

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

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Employee Rating

fast and courteous, well done,I don't like having to write these comments much write these comments much More

by BRUCE.SOPHADY

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Jason Colby, Tyler Johnston

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Bruce! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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