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Misty Osborne

Overview Reviews (512) Inventory (187)

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Misty Osborne

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Misty Osborne | Page 2

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

512 Reviews

Overview Reviews (512) Inventory (187)

4.7

512 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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512 Reviews of Misty Osborne

April 17, 2024

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Employee Rating

Misty has always been very helpful and informative for as long as I have been coming here. They have always provided exceptional service and I highly recommend them! long as I have been coming here. They have always provided exceptional service and I highly recommend them! More

by mom2ic2

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

Regal Kia Lakeland responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

April 13, 2024

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Professional, courteous service,; My service was very timely and I didn’t have to wait very long . timely and I didn’t have to wait very long . More

by pferrentin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 11, 2024

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Employee Rating

Love Regal Kia Amazing Customer Service and will refer all friends to this dealership! Thanks all friends to this dealership! Thanks More

by rbuffy1975usa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Schmidt, Srecko Bokun, Jeremy Mahr, Manny Gelpi, Meleke Dennis , Ian 5 stars

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Apr 11, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

April 10, 2024

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Thank yall for excellence customer service, professional vehicle care and knowledge of my concern for my visit vehicle care and knowledge of my concern for my visit More

by EDEVASIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez

Helpful 0

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Apr 10, 2024 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Our whole team works very hard to keep our customers happy.

April 06, 2024

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Pretty professional service, fast and detailed. They answer all my questions and helped us perfectly. They answer all my questions and helped us perfectly. More

by GADIELSAMPER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelsey Johnson

Helpful 0

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Apr 10, 2024 -

Regal Kia Lakeland responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.

April 03, 2024

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Employee Rating

I was greeted by Misty when I came into the service drive. I was updated via text message by Misty when the car was ready. It was a great process. drive. I was updated via text message by Misty when the car was ready. It was a great process. More

by cnmedmunds

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

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Apr 10, 2024 -

Regal Kia Lakeland responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal Kia. Thank you for choosing us. We hope to serve you again soon.

April 02, 2024

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Employee Rating

Offered a shuttle car to bring me home while doing the recalls on my KIA. They notified me of other things that needed to be serviced. I chose to complete the other things while they had my car. recalls on my KIA. They notified me of other things that needed to be serviced. I chose to complete the other things while they had my car. More

by donna.bryant60

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 03, 2024 -

Regal Kia Lakeland responded

It's great to hear that the dealership offered a shuttle service to bring you home while your KIA was being serviced for recalls. Your satisfaction is our priority, and we're grateful for the opportunity to serve you.

March 23, 2024

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Employee Rating

Got me right in. Great service. Outstanding customer service by Misty from start to finish! Great service. Outstanding customer service by Misty from start to finish! More

by reggie.wallace

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

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Mar 25, 2024 -

Regal Kia Lakeland responded

It's wonderful to hear that you had a great experience with Misty's customer service! Positive feedback like yours is always appreciated and helps recognize the efforts of dedicated individuals like Misty.

March 22, 2024

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Employee Rating

Great customer service by Misty Osborne, from start to finish. She got me right in away and kept me informed of all findings. Very professional and knowledgeable. finish. She got me right in away and kept me informed of all findings. Very professional and knowledgeable. More

by reggie.wallace

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 25, 2024 -

Regal Kia Lakeland responded

March 22, 2024

Dealership Rating

Employee Rating

Brought my Kia in for a recall and to check an issue with the navigation. Quick service. Was informed about my issue in timely manner. No complaints. Everyone was friendly and helpful. Clean dealership. the navigation. Quick service. Was informed about my issue in timely manner. No complaints. Everyone was friendly and helpful. Clean dealership. More

by ccsilverwolf1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

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Mar 22, 2024 -

Regal Kia Lakeland responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to our dealership. Providing quick and efficient service, along with timely communication, is always our priority. We're glad we could address your recall and navigation issue to your satisfaction.

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