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Mirena Napier

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Mirena Napier

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Mirena Napier | Page 5

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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5.0

57 Reviews

Overview Reviews (57) Inventory (389)

5.0

57 Reviews

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57 Reviews of Mirena Napier

March 26, 2024

Dealership Rating

Employee Rating

John is GREAT driver and person,, always puts a smile on my face, he has a great attitude my face, he has a great attitude More

by Hak1049

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tunde O'Connor, John Stephens

Helpful 1

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Mar 26, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy spending time with John, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 23, 2024

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Employee Rating

much longer drive. . busier area waiting too long with an appointment for an oil change . busier area waiting too long with an appointment for an oil change More

by DERPLA115

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 24, 2024 -

Hyundai of St Augustine responded

My sincere apologies that your wait time was longer than expected. I appreciate you bringing this to my attention so that may team and I may review our processes and find ways to be more efficient. Our goal at Hyundai of xx. Augustine is to work harder and smarter everyday to improve the experience for our valued guests such as your self. I sincerely appreciate your understanding as we grow as an organization. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 22, 2024

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Employee Rating

It took a couple tries figuring out what was actually wrong with my car but all in all, they went over every possibility and it seems we found the issue and it’s been fixed. The staff at Hyundai St.Augus wrong with my car but all in all, they went over every possibility and it seems we found the issue and it’s been fixed. The staff at Hyundai St.Augustine are pleasant. More

by shannonhays94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Coben Balch, Madison Frickenstein, Sylvester Moore, John Stephens

Helpful 0

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Mar 22, 2024 -

Hyundai of St Augustine responded

Thank you for the 5 star rating. I am glad to hear that the team was able to address your concerns, although we apologize it took longer than expected to diagnose your vehicle. We will work continuously everyday to improve our organization in everyway to better serve our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 19, 2024

Dealership Rating

Employee Rating

Nice dealership with very friendly folks. One of the few that listens to customers concerns without being condescending. One of the few that listens to customers concerns without being condescending. More

by cmbvnp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Castellano

Helpful 0

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Mar 19, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We will continue to work harder and smarter everyday to improve as an organization and provide exceptional service to our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 18, 2024

Dealership Rating

Employee Rating

Excellent job clean environment friendly staff pleasant .no waiting period I would recommend hyundia to anyone. .no waiting period I would recommend hyundia to anyone. More

by MALISSIE1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sylvester Moore, John Stephens , Leon levitt

Helpful 0

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Mar 18, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. My team and I will continue to work smarter everyday to provide exceptional service to our valued guests such as yourself. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 17, 2024

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Employee Rating

Everything was good as always. This is my eighth Hyundai or Genesis. Could not be happier. This is my eighth Hyundai or Genesis. Could not be happier. More

by samandyvette

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew DiFeo, Jimmy Feliciano, Joe King, Cheryl Buck, Almir Durmic, Amanda Reese , Tony DaSilva

Helpful 0

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Mar 17, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 17, 2024

Dealership Rating

Employee Rating

Loving the new location and all the upgrades! Congrats to an amazing team!! I feel spoiled with such professionalism from my service advisor Justin. Congrats to an amazing team!! I feel spoiled with such professionalism from my service advisor Justin. More

by SURIEL.PERALTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madison Frickenstein, Sylvester Moore, Tunde O'Connor, Justin Spurlock

Helpful 0

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Mar 17, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Justin, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 15, 2024

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Employee Rating

The service was quick and reasonable. Staff was friendly and professional. I highly recimmend them. Staff was friendly and professional. I highly recimmend them. More

by 92celkat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony DaSilva, Buddy Love, Sales

Helpful 0

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Mar 15, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 15, 2024

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Employee Rating

It was a very positive experience. This dealership service center will bring us back. Thank you. This dealership service center will bring us back. Thank you. More

by sutherm1121

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 17, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 12, 2024

Dealership Rating

Employee Rating

I love the new location and set up for service. All my concerns are always considered and taken very seriously by the service team. I want to especially commend Mirena for her professionalism and All my concerns are always considered and taken very seriously by the service team. I want to especially commend Mirena for her professionalism and serious attention to any concern. She is the best! More

by ELIAVAZQUEZ16

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 13, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating . I am glad to hear you enjoyed our new location, it was long overdue and we appreciated everyone's patience and understanding during construction. I am also glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

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