Mick Schott | Page 2

This dealer provides consistent outstanding service. I have used them for my three most recent Toyotas. I have used them for my three most recent Toyotas. More

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Mick is my advisor . He is absolutely wonderful . He is truly an asset to the company . I schedule my appointments when he is there so I can rest easy . He is absolutely wonderful . He is truly an asset to the company . I schedule my appointments when he is there so I can rest easy . More

by sheilap1449 Verified Customer Verified Customer

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A things explained thoroughly, my questions answered, staff polite, friendly, & professional. Only thing, wish you would continue car wash service! staff polite, friendly, & professional. Only thing, wish you would continue car wash service! More

by rimmm1127 Verified Customer Verified Customer

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We bought a used car from Toyota of Rockwall that supposedly had a multi-point inspection and came with a 6 month/6,000 mile warranty. After a month and a half we found a leak in the radiator and the supposedly had a multi-point inspection and came with a 6 month/6,000 mile warranty. After a month and a half we found a leak in the radiator and the engine oil cooler. When we called them about it, we got the run around and after speaking with several different people, we were told there was no warranty. All of their used vehicles come with it according to their website which we had a screenshot of. Shortly after letting them know that, they decided that we did have the warranty so we took the car in. They replaced the radiator but insisted the other leak wasn’t covered even though it was in the cooling system which was a covered system according to the warranty. A very stressful experience, so needless to say, we would not recommend them. More

by AprilW Verified Customer Verified Customer

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As usual, we were taken care of with in a professional and polite manner. The only thing I miss is the car wash. That was always a great service to offer your customers. and polite manner. The only thing I miss is the car wash. That was always a great service to offer your customers. More

by pauline.thurston Verified Customer Verified Customer

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We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service center, every time we go there! Give them a chance, you will love them! More

by linda.white_elmo Verified Customer Verified Customer

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I love the texts that keep you updated and the service is top notch! Thank you Toyota of Rockwall! top notch! Thank you Toyota of Rockwall! More

by robin75098 Verified Customer Verified Customer

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I have worked with Mick for the last several years. He has always taken good care of our cars. I have worked with Kasey as well for the last few years. She is awesome too. I have come to This dealershi He has always taken good care of our cars. I have worked with Kasey as well for the last few years. She is awesome too. I have come to This dealership since 2013 and will not take any of my cars anywhere else. More

by WINTROM Verified Customer Verified Customer

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The waiting room was overcrowded. I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept t I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept texting the phone number on file which was my mom's, she was working and had to text me everything they texted her, but they knew she was not the one that was there! More

by alonzo1207 Verified Customer Verified Customer

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Fast and excellent customer service. I was in and out for an oil change and tire rotation in less than one hour, I was in and out for an oil change and tire rotation in less than one hour, More

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