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Mick Schott
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Mick Schott | Page 52
Assistant Service Advisor
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
518 Reviews
518 Reviews
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518 Reviews of Mick Schott
July 28, 2018
Routine car maintenance I scheduled Toyota Rockwall for routine 15K car service. Once there Mick realized my 10K car service (which I believed had been done at Toyota Richar I scheduled Toyota Rockwall for routine 15K car service. Once there Mick realized my 10K car service (which I believed had been done at Toyota Richardson when my car was at the shop for repairs) had not been done. We contacted Toyota Richardson body shop and they reported my car had been taken to the maintenance center, but there was no indication the service had actually been completed. Toyota Rockwall did the car maintenance for 10K and 15K. I was impressed and pleased with the due diligence of Rockwall Toyota and Mick. I will return to Toyota Rockwall for future car service. More
by lori.dowdle
Verified Customer
Helpful 
July 20, 2018
Made an appointment and I was in and out Appointment made life easy. Got right in and out with very little wait time. Hours of service also allow for a more flexible time frame for my family Appointment made life easy. Got right in and out with very little wait time. Hours of service also allow for a more flexible time frame for my family. More
by DWASHBURN63
July 18, 2018
Great customer service Mick is a great advisor! Even if over busy he makes it a point to explain and talk with every customer about their car needs Mick is a great advisor! Even if over busy he makes it a point to explain and talk with every customer about their car needs More
by KENDRAHUYCK
July 11, 2018
Excelent service - find and fix! I noted to the service rep (Mick) that I heard an unusual noise from the engine area. They checked it out, located the source (water pump) and fixed I noted to the service rep (Mick) that I heard an unusual noise from the engine area. They checked it out, located the source (water pump) and fixed it promptly. Polite, professional service - again. This dealership has a great service department. Thanks also to the hands on mechanic in the shop. More
by BNOLAN5693
July 10, 2018
Last minute, no worries I was running ahead of my next oil change, but needed inspection. I dropped in without an appointment, they performed the services in short order and I was running ahead of my next oil change, but needed inspection. I dropped in without an appointment, they performed the services in short order and did a nice job cleaning my Tundra. Much appreciated!!! More
by acoker
June 26, 2018
Park Assist Service My high rating is based on the high quality of my customer service experience. Much attention to detail by the service personnel assigned to me. My high rating is based on the high quality of my customer service experience. Much attention to detail by the service personnel assigned to me. More
by MELISSAFAIN
Other Employees Tagged: Carl David, Lance Gandy
June 25, 2018
If you want help then ask for Mick. He is Awesome!!!! You can't ask for a better person to work with than Mick at Toyota of Rockwall. My Mother had an issue with the gas cap on her handicap van and Mick You can't ask for a better person to work with than Mick at Toyota of Rockwall. My Mother had an issue with the gas cap on her handicap van and Mick diligently worked for two weeks for us to get that fixed and he did get it fixed!! He's awesome! He's honest. He won't tell you something just to make money. He's a good honest person. Ask for Mick!! If he's not there then ask when he will be. He's the best. More
by Allen
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