Michelle Dellorso
Michelle Dellorso at Lake Norman Chrysler Dodge Jeep Ram
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Michelle Dellorso | Page 4

Service Call Center

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.7
38 Reviews

10 years experience in the automobile industry, have special training in service and internet sales. My hometown is Pittsburgh, PA. Moved to Charlotte in 2004 with my husband, two daughters, and two boxer dogs. Prior to moving to Charlotte, I was in the mortgage banking industry for 20 years.

Dealership Experience

6 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

4.7

38 Reviews

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38 Reviews of Michelle Dellorso

March 30, 2023

Dealership Rating
Employee Rating

On arrival of your establishment we experienced a very nice hospitality crew whom excited us with refreshments and something to drink. We really appreciated the hospitality. Gerald & Tanya Derry More

by gddinvestors
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Noreen Ianniello , Erik Hardin

Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2023

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The experience was efficient and very pleasant! My vehicle was immediately bought into the bay. More

by qjackson20
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hannah Smith , Erik Hardin

Mar 22, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

February 19, 2023

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Employee Rating

I love this dealership. The waiting room is nice and clean and they offer free snacks and drinks. The staff is professional and explain everything. They wash my car after More

by PEP0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donna Mauney , Erik Hardin

Feb 20, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We hope to work with you more in the future!

February 19, 2023

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Great service and great people! Best service you could get every single time! Will be back for sure! More

by PLSPARROW
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for being apart of the Lake Norman Chrysler Family!

February 15, 2023

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Employee Rating

Did not have a compatible loaner vehicle was told that there were no others available, but when I complain that I didn’t have a compatible adapter, there were at least five cars other than the one they or More

by byrdsabrina0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Feb 17, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review. We apologize that this service and the loaner vehicle was not satisfactory. We will meet with our team on making improvements to our process to ensure that this does not happen in the future.

February 11, 2023

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Best dealership in the area. ...Dan is the man in service and Tony will take care of you in finance. I only buy from this dealership. More

by cdautorio
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2022

Dealership Rating
Employee Rating

Love the staff and technicians always had good service when there. Always had a great experience when buying vehicle's there More

by coreyfilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 23, 2019

Dealership Rating
Employee Rating

Very poor service Took truck in for leaking transmission line,after 2 days they told me it would be 3 more days before part came in from Atlanta ga. After asking if the More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Trevor Brown

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